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    • Management Trainee-Invoice to Cash - Gurugram - Genpact

    Genpact
    Genpact Gurugram

    1 week ago

    Genpact background
    Full time
    Description

    Genpact is a global professional services and solutions firm delivering outcomes that shape the future.

    Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

    Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

    About the Role

    We invite applications for the role of Management Trainee, Collections.

    This position involves managing all collection and dispute resolution activities in accounts receivable and related settlement processes.

    Main Responsibilities:

    • Manage all activities related to the Order to Cash domain, including collections, dispute identification and resolution, account reconciliation, credit balance disposition, and unclaimed property administration.
    • Effectively communicate and support collection goals while providing quality customer service and actively pursuing knowledge of skills and tools used in all collection efforts.
    • Follow-up with various departments to obtain supporting documents or information for dispute/deductions resolution.
    • Handle, troubleshoot, and resolve recurring or occasional bottlenecks.
    • Receive notification for reimbursement and perform acceptability analysis within threshold.

    Qualifications

    To be eligible for this role, you must have:

    • B.Com Graduation
    • Relevant work experience

    Preferred qualifications include:

    • Good communication skills
    • Ability to learn ERP systems
    • Good analytical and problem-solving skills
    • Excellent MS Office skills, including MS Excel
    • Good conceptual knowledge and experience in tax activities (preferred)
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