- Experience on E-Dashboard for CX parameters ( CC/100, ART, Quality Closure etc. )
- CX tool development & coordination with IT
- Execute the Sales & Service campaigns. ( i.e. Lead Generation , Product Recall etc.)
- Manage Sales force CRM system, Including customization , configuration & data integrity.
- Implement & optimize marketing cloud campaigns to reach target audience.
- Lead IT activities related to customer data management & system integration
- Analyze the customer data & feedback to identify opportunities for improvement & innovation.
- Develop & maintain sales force reports & dashboards to provide actionable insights for management .
- WhatsApp Integration & Chatbot .
- Stay up to date with Sales force updates & New CX tools.
- 5 ~ 8 years of experience in Customer Care department in Automobile & allied company. Preference would be passenger car experience.
- Energetic, self-motivated, service attitude, good planner & strong implementer
- Analytical skills, industry awareness & excellent communication & listening skills
- Good interpersonal skills in terms of dealer management, staff handling & customer grievance management
- Good presentation skills & proficiency in MS Office
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Aio Support
1 day ago
Airtel India Gurugram, Haryana, IndiaCreating visualizations for the data extracted with the help of Tableau. · - Designing dashboards with graphical and tabular presentation. · - Managing Tableau Server. · - Managing big data and suggesting design of source information for dashboard designing. · - Identifying patte ...
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Data Executive
5 days ago
Flixstock Gurugram, Haryana, India**Company Profile** · - FlixStock is a category-defining company introducing programmatic visual content creation to the world. Our primary mission is to help fashion retailers create fashion images effortlessly and economically. · **What you'll do** · - Prepare and maintain Dail ...
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Mis Executive
5 days ago
Quess Corp Limited Gurgaon, India**Role and Responsibilities**: · - **Publish MIS and Dashboards**: · - **Internal Quality Check of the Dashboards& Reports**: · - **Internal Governance** · **Criteria for Selection**: · **a. **Should be Good in Advanced Excel** · **b. **Conditional Formatting** · **c. **V Lookup* ...
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Power BI Architect
1 week ago
Kalyan Business Solutions Gurugram, Haryana, IndiaArchitect, design, develop, update and optimize Power BI dashboards, reports and scorecards to meet business requirements. · Experience in Power Automate and Dax studio is mandatory · Experience in authoring enterprise-level Power BI dashboards · Experience in authoring Report St ...
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3b data Reporting Services 1 2
6 days ago
Incedo Gurugram, Haryana, IndiaCompany Overview · Incedo is a US-based consulting, data science and technology services firm with over 3000 people helping clients · from our six offices across US, Mexico and India. We help our clients achieve competitive advantage through · end-to-end digital transformation. O ...
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Oac Architect
1 week ago
USEReady Gurgaon, IndiaOracle Analytics Cloud ( OAC) architect · Leads the design and development of ETL and Data Integration routines using Oracle Integration Cloud · This position will partner with extended team business analysts to work with business leaders, business users, and IT teammates to plan ...
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Customer Care Executive
3 days ago
EpVi New Technological Epoch Pvt. ltd. Gurgaon, IndiaWe are looking for an enthusiastic person to join our team as a Customer Support and Relationship Manager. Your main role will be to assist key accounts and customers and help property owners use our dashboard services, address end-user concerns, and coordinate support team/elect ...
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Professional, Accounts Payable
5 hours ago
Fiserv, Inc. Gurgaon, India**What does a successful Professional, Accounts Payable do at Fiserv?** · - Act as PTP expert working directly with internal & external stakeholders (e.g., business units, auditors and management) to drive resolution and continual progress. · - Providing production support for th ...
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Mis Executive
1 week ago
DS Solutions Gurugram, Haryana, IndiaDear All · Looking for MIS Executive /SME · Experience - 01 to 04 years · - Maintaining MIS of Data Collation · - Compilation Analysis Data & provide data for Sales forecast. · - Proficiency in Advance Excel. · - Ability to prepare dashboards, presentations, graphs, and analytica ...
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Icoe - Transformation Mpa - Noida
1 week ago
KPMG India Gurgaon, Indiaupdate digital dashboard with monthly data and support team with project ongoing activities. ...
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Operation Support- Executive
6 days ago
Xiaomi India Gurgaon, India**Job Description**: · **Position**: Operation Support · - Executive · **Location**: Gurgaon, India · **Report to**: Lead - Ops Support · **Ops Support -Executive Job Responsibilities**: · *** · **Job Duties**: · - Perform analysis to assess quality and meaning of data. · - Prepa ...
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Mis Executive
1 week ago
Squareboat Gurgaon, India**What are you going to do?**: · - Collect, compile, verify and sort information from various sources according to priorities to prepare reports and dashboards for perusal. · - Review data for deficiencies or errors, correct any incompatibilities if possible and check the output. ...
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Mis/operation Executive
5 hours ago
Avant Career Pvt Ltd Gurgaon, IndiaAssimilate data from System & analyse to create daily, weekly, monthly, and quarterly reports · - Analyse reports to detect problems during data collection and help review data that has been collected · - Monitor data to look for trends and anomalies that might indicate abnormal ...
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Brc Tl
1 week ago
Airtel India Gurgaon, Gurugram, Haryana, India100% resolution of all billing disputes at first level. · Highlighting error to all CFT's and ensuring process and system fix. · Publishing dashboard to all stakeholders. · IT enhancement and system automation for existing and new products. ...
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Business Process Analytics
4 days ago
Elements Human Resource Services Gurgaon, IndiaFull Time- Job Code: EHS-58223 |- Fidelity InternationalGurugram, Haryana, India · 1 position · - Compensation₹ per year · - Required Experience8 - 15 Years · - Skills- powerbi,- excel,- sql- Business Process Information Management (framework, analytics, insights, governance, com ...
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Project Coordinator
2 days ago
RARR Technologies Gurgaon, India**Job Details - Project Coordinator**: · **Job ID**: · - RARR Job 3203**Job Title**: · - Project Coordinator**Job Type**: · - Permanent**Job Location**: · - Gurgaon, Haryana**Total Experience**: · Years**Skills**: · - Project Coordinator**Posted - **20/04/2023 · **Job Description ...
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CEO's Office
2 days ago
Leena Ai Gurgaon, India**Key responsibilities**: · **Strategic Planning**: Collaborate with the CEO and executive team to develop and execute data-informed strategic initiatives · **Operational Analytics**: Implement and optimize analytics frameworks to enhance day-to-day operations · **Business Planni ...
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React Js Trainee
2 days ago
Antino Labs Gurgaon, IndiaResponsible for development of new highly-responsive, web-based user interface · - Develop a flexible and well-structured front-end architecture, along with the APIs to support it · - Skilled in HTML/CSS/JS and Git · - Exp in building Dashboard is plus · - Good knowledge in core ...
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Tl - Network Integration
6 days ago
Airtel India Gurgaon, Gurugram, Haryana, India1, Knowledge of Transport Network equipment and its functioning. · 2. Good in handling Tx equipment Inventory and its capitalization. · 3. Need huge level follow up with different functions i.e. Planning, NOC, Ops, Partners, ToCo, etc. · 4. Coordination for Fiber PoP NI within th ...
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Mis Executive
1 week ago
Triumph Auto Parts Distributors Pvt Ltd Gurugram, Haryana, India**Location**:38-KM, Milestone, NH-8, Berhampur Road, Khandsa Gurgaon, Haryana, Near Hero Honda Chowk · **Company Name**: Triumph Auto Parts Distributors Pvt Ltd. · **Responsibilities**: · - Design and generate regular reports, dashboards, and data visualizations to facilitate fie ...
E Dashboard - Gurugram, India - Kia India
Description
Profile - Customer Satisfaction : E Dashboard & CX tool development
Roles & Responsibilities
Required Qualifications : B. Tech/ MBA
Certification : Salesforce certification
Fluent in English and Hindi
Required Skillsets