Store Manager - Bengaluru, India - Kryolan Professional Make-up

Description

Store Manager Bangalore

Company Description

Kryolan has been a Leader in the Beauty & Fashion Industry for over 75 years. This makes us one of the world's first brands of professional make-up. Due to our huge range of over 18,000 high-quality make-up products, we are the first choice for make-up professionals.

Job Description

· Deliver excellent service to ensure high levels of customer satisfaction.

· Motivate the sales team to meet sales objectives by training and mentoring staff.

· Create business strategies to attract new customers, expand store traffic, and enhance profitability.

· Ensure business growth year on year basis.

· Delegate work to the store team to ensure store operations run smoothly and monitor them closely.

· Follow the store SOP and ensure all other staff follow the same.

· Create weekly staff roster and plan resources for supporting the training team and marketing team whenever needed.

· Hire, train, and oversee new staff.

· Respond to customer complaints and concerns in a professional manner.

· Ensure store compliance with health and safety regulations and follow industrial standards.

· Develop and arrange promotional material and in-store displays.

· Prepare detailed reports on buying trends and customer requirements.

· Undertake store administration duties such as managing store budgets and updating financial records.

· Monitor inventory levels and order new items.

· Maintain store monthly reports and conduct periodic inventory audits.

· Take care of store maintenance work whenever needed.

Qualifications

3+ years of experience as a store manager in a cosmetics or make-up company is a must.