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    Technical Writer - Ahmedabad, India - Panamax Infotech

    Panamax Infotech
    Panamax Infotech Ahmedabad, India

    1 day ago

    Default job background
    Technology / Internet
    Description

    About Role:

    As an ideal candidate, you have proven know-how of technical information within software development. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.

    Objectives of this Role

    • Develop comprehensive documentation that meets organizational standards
    • Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
    • Write user-friendly content that meets the needs of the target audience, turning insights into language that sets our users up for success
    • Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
    • Evaluate current content and develop innovative approaches for improvement

    Daily and Monthly Responsibilities

    • Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
    • Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
    • Work with development and support leads to identifying all documentation repositories, revise, and edit, and determine the best solution for data compilation and centralized storage
    • Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
    • Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation

    Requirements

    • Preferred Background - B.SC. IT, BE, BCA, etc.
    • 1-3 years' industry experience as an effective technical writer
    • Proven ability to quickly learn and understand complex topics
    • Excellent English
    • Previous experience writing documentation and procedural materials for multiple audiences
    • Superior written and verbal communication skills, with a keen eye for detail
    • Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content

    Preferred Qualifications

    • Proven ability to handle multiple projects simultaneously, with an eye for prioritization
    • Firm understanding of the systems development life cycle (SDLC)
    • Previous software development experience
    • Certification through the Society for Technical Communicators
    • Experience using XML tools to create documentation
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