Tele caller(Females preferred) - Dehradun, India - Rankmantra

    Rankmantra
    Default job background
    Full time
    Description

    Company Overview

    Rankmantra is a leading IT service and consultancy company with its headquarters in the vibrant city of Dehradun. With a passion for innovation and a focus on customer satisfaction, Rankmantra offers a wide range of IT services that help businesses grow and succeed in the digital age. We currently have 11-50 employees and our website is

    Job Overview

    We are looking for female candidates for the position of Tele Caller. As a Tele Caller, you will be responsible for making outbound calls to potential customers and providing them with information about our products and services. This is a full-time position based in Dehradun, Uttarakhand, India, and is suitable for freshers with less than 1 year of experience.

    Qualifications and Skills

    • Excellent verbal communication skills
    • Good listening skills
    • Ability to convince and persuade customers
    • Strong customer service orientation
    • Basic computer knowledge
    • Ability to work in a team
    • Positive attitude and high energy levels
    • Fluency in English and Hindi
    • Prior experience in telemarketing or customer service will be an added advantage

    Roles and Responsibilities

    • Make outbound calls to potential customers and introduce them to our products and services
    • Provide detailed information about the features and benefits of our products
    • Answer customer questions and address their concerns
    • Maintain a database of customer information and update it regularly
    • Follow up with potential customers and schedule appointments for the sales team
    • Collaborate with the sales team to identify new business opportunities
    • Stay updated on industry trends and competitors' offerings