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Gurgaon

    Specialist Thai Language - Gurugram, India - IHG Hotels & Resorts

    IHG Hotels & Resorts
    IHG Hotels & Resorts Gurugram, India

    4 hours ago

    Default job background
    Tourism / Travel / Hospitality
    Description

    The role includes the responsibility for Invoice Processing, Payments, Handling customer and business queries, translation of documents, and Specialty activities (resolving exceptions) as per the defined SLA for Corporate, Owned, and Managed hotels.

    Key Accountabilities


    • Support all customer and business queries both in their local and English language.


    • Ensure timely processing of invoices and payments as per SLA.


    • Performing Specialty activities like resolving exceptions.


    • Ensuring timely and accurate payment to suppliers through usage of accounting & banking systems.


    • Translation of documents.


    • Good understanding of the key policies impacting the process.


    • Should have sound process Knowledge.


    • Active participation and support in team & process-related projects/initiatives.


    • Mentoring and coaching of new team members.


    • Support in seamless audit & compliance process activities as per SOX compliance.


    • Assistance in formulation/updating of SOPs and ensuring compliance to SOP's and applicable policies related to invoice processing.

    Required Education, Experience, Technical Skills and Knowledge

    Education and Experience

    Degree/Diploma in Language along with Bachelor's (B.Com) degree or Masters degree in Finance or Accounting Preferred, 3+ years of work-related experience. Proficiency in language (Reading, Writing and Speaking)

    Technical Skills and Knowledge

    Good knowledge of relevant Systems and applications used in accounting functions like PeopleSoft. Conversant with MS Office, ERP exposure

    Other Skills

    Communication - Possesses good communication skills.

    Flexibility - Flexible to work in multiple shifts

    Ability to work in cross-functional teams

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