Desktop Support Engineer 3-Mahalaxmi - Thane, Mumbai - confidential

    confidential
    confidential Thane, Mumbai

    8 hours ago

    Full time
    Description
    • Provide technical support for Mac OS and Windows desktop environments across the organization
    • Perform remote troubleshooting and offer clear, step-by-step technical instructions to end users
    • Resolve hardware and software issues in Mac OS systems efficiently
    • Configure and maintain desktop systems, applications, and peripherals
    • Support users with software installations, updates, and system performance tuning
    • Collaborate with IT teams to escalate and resolve complex issues
    • Document support cases, solutions, and processes for knowledge sharing and compliance

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