Operations Manager - Chennai, India - TardiVerse

Description

Operation Manager

Job Description

At Quatics Tech Pvt Ltd, we owe our success to the efficiency of our organizational

processes. To help maintain and grow this standard, were seeking an experienced

operations manager to oversee daily activities. As an ideal candidate, youll have a

sharp business mind and proven success managing multiple departments toward

maximum productivity. Youll be highly skilled in human resources, finance, and IT

management. Additionally, youll display a proven ability to develop and maintain an

environment of trust, diversity, and inclusion within your team. Your ultimate

responsibility is to increase our operational efficiency in the operation department.

Daily and Monthly Responsibilities

Lead, motivate, and support a large team within a time-sensitive and demanding

environment, including setup and implementation of career development plans for all

direct reports and problem resolution

Manage timely data collection to update operations metrics to achieve productivity

targets, reduce cost per unit, eliminate errors, and deliver excellent customer service

Partner with cross-functional support teams in improving the proprietary tools and

systems

Work closely with legal and safety departments to make sure activities remain

compliant

Oversee materials and inventory management

Conduct budget reviews and report cost plans to upper management

Maintain constant communication with management, staff, and vendors to ensure

proper operations of the organization

Develop, implement, and maintain quality assurance protocols

Grow the efficiency of existing organizational processes and procedures to enhance

and sustain the organizations internal capacity

Actively pursue strategic and operational objectives

Ensure operational activities remain on time and within a defined budget

Track staffing requirements, hiring new employees as needed

Oversee accounts payable and accounts receivable departments

Skills and Qualifications

Bachelors degree in operations management, business administration, or related

field

Minimum 1 year proven experience in an operations management position

Strong budget development and oversight skills

Excellent ability to delegate responsibilities while maintaining organizational control

of branch operations and customer service

Highly trained in conflict management and business negotiation processes

Knowledge of general business software and aptitude to learn new applications;

proficiency in Microsoft Office (Word, Excel, Outlook)

Preferred Qualifications

Working knowledge of management software programs, including

Hubspot,Zoho,Freshworks and other CRM in depth knowledge.

Strong IT skills, including database development

Multilingual communication skills

Ability to work with details and time-sensitive issues

Ability to conduct research for special projects, respond timely inquiries, and

present written/ oral briefings

Job Location

Porur, Chennai