- Join our Vigilance organization, an elite force of cyber security experts providing a Managed Detection and Response (MDR) service to our largest customers. Help drive a world-class threat monitoring, hunting, and response service.
- Be an integral part of a 24x7 follow-the-sun global SOC, and work with key POCs, and customers, to provide an additional level of security and confidence, by leveraging intelligence feeds, threat logs, and IOCs.
- Collaborate with our world-class threat team and researchers, and various RnD teams as you help shape our product, help customers be more secure, and introduce yourself to the cyber tech ecosystem.
- Proactively monitor and review threats and suspicious events from customers participating in the service Investigate alerts, triage, deep dive, and come up with proper action items and remediation plans.
- Use multiple sources of data from the customer, our intelligence cloud, external threat feeds, etc.
- Perform proactive hunting for threat data, leveraging our deep visibility abilities and proprietary research cloud.
- Work with the customer to follow up on items that require additional investigation.
- Provide Incident follow-up & support
- Maintain excellent customer satisfaction through professional, proactive, and personal service
- Work closely with our research and development team
- Contribute to our knowledge base by creating malware analysis cookbooks and best practices
- 3-7 years of experience with Technical Support, SOC, IR, Malware Analysis, or IT Security is a must
- Strong network and security knowledge is desired
- Experience with SQL, bash, python, and powershell
- Professional and articulate with excellent written and verbal communication skills
- Ability to multitask and prioritize
- Multi-OS support experience: Windows, Mac & Linux (mobile platforms - an advantage)
- Experience with incident response, computer forensic investigations, or threat hunting is a plus
- Experience with host base (endpoint agent), or sandbox (network-based) security solutions is an advantage
- Be able to work a fluid and dynamic schedule to cover hours and days outside of the normal work week
Sr. MDR Analyst - Chennai, Hyderabad / Secunderabad, Telangana, Pune - confidential
Description
Roles and Responsibilities:
What are we looking for
What will you do
What experience or knowledge should you bring