Travel Sales Consultant - New Delhi, India - Hire Xpert

Description

Company Overview

Hire Xpert is a staffing and recruiting company with a focus on providing expert talent solutions.

Job Overview

We are looking for a Travel Sales Consultant to join our Client at Delhi. As a Travel Sales Consultant, you will be responsible for assisting customers in booking travel arrangements and providing exceptional customer service. This is a junior-level position, requiring 1 to 3 years of experience in travel sales. The job is located in Delhi, Delhi, India. The employment type for this role is full-time.

Qualifications and Skills

• 1 to 3 years of experience in travel sales or a similar role.
• Excellent communication and interpersonal skills.
• Strong customer service orientation and ability to handle customer inquiries and concerns.
• Knowledge of travel booking systems and online travel platforms.
• Familiarity with travel destinations, attractions, and travel-related products.
• Ability to work independently and as part of a team.
• Attention to detail and excellent organizational skills.
• Ability to multitask and manage time effectively.
• Proficiency in MS Office and other relevant software.
• Fluency in English and any additional language is a plus.

Roles and Responsibilities

• Assist customers in booking travel arrangements, including flights, accommodations, and transportation.
• Provide exceptional customer service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction.
• Create and customize travel itineraries based on customer preferences and budget.
• Collaborate with travel suppliers and partners to negotiate and secure the best deals and rates for customers.
• Maintain up-to-date knowledge of travel trends, destinations, and industry best practices.
• Promote and sell travel products and packages to meet sales targets and achieve revenue goals.
• Handle customer payments, issue invoices, and manage financial transactions.
• Coordinate with other team members to ensure smooth and seamless travel experiences for customers.
• Stay updated on travel regulations, visa requirements, and travel insurance options.
• Provide timely updates and communication to customers regarding changes in travel plans or arrangements.