No more applications are being accepted for this job
- 1 to 3 years of experience in a similar role, preferably in an international customer account management or sales position.
- Proven track record of successfully managing and growing client accounts.
- Excellent communication and negotiation skills.
- Ability to understand client needs and provide tailored solutions.
- Strong problem-solving and decision-making abilities.
- Ability to work independently and collaboratively in a fast-paced environment.
- Proficiency in telemarketing and telesales techniques.
- Knowledge of SME market dynamics and business trends.
- Ability to convince and influence people effectively.
- Passion for sales and achieving targets.
- Customer-centric approach with a focus on delivering exceptional service.
- Bachelor's degree in Business Administration, Marketing, or a related field (preferred).
- Hindi & Malayalam added advantage
- Develop and maintain strong relationships with international clients.
- Understand client needs and provide tailored solutions to meet their requirements.
- Manage and grow existing accounts, ensuring high levels of customer satisfaction.
- Act as the main point of contact for international clients, addressing their inquiries and resolving any issues.
- Collaborate with internal teams to ensure timely delivery of services.
- Identify growth opportunities within assigned accounts and present innovative ideas to drive business growth.
- Maintain accurate and up-to-date records of client interactions, sales activities, and account status.
- Stay up-to-date with industry trends and market conditions to provide valuable insights to clients.
- Achieve quarterly and annual sales targets.
- Participate in team meetings and contribute to the overall success of the company.
International Customer Account Executive - Bengaluru, India - Astra Source
Description
Qualifications and Skills
Roles and Responsibilities