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- Supervise and coordinate the activities of the Accounts Receivable section.
- To assist the Credit Manager, in efficient and timely collection of receivables.
- Ensure cash receipts, claims, or unpaid invoices are accounted for properly.
- Calculate and enter charges for interest, refunds, or related items.
- Responsible for account statements or other related reports as per the standards.
- Any matter which may affect the interests of the hotel should be brought to the attention of the Management.
- Supervise and coordinate activities of the Accounts Receivable section of Ibis & Novotel Bengaluru Techpark
- Ensure to process the third party claims and the maintenance, review, updating and collection of guest accounts in accordance with the credit policy.
- Responsible for various transactions including refunds, ability-to-pay allowances, discounts and write-offs.
- Investigate special collection problems and confer with financially responsible persons as required to advise concerning credit policy and to make arrangements for payment of outstanding accounts.
- Recommend transfer of guest accounts to Delinquent Accounts section.
- Maintain liaison with other functions to coordinate efforts in resolving problems concerning collection of guest accounts receivable.
- Assist in the preparation of reports and analyses, setting forth progress, adverse trends and appropriate recommendations or conclusions.
- Plan and schedule work to ensure proper distribution of assignments and adequate manning for subsequent performance of duties.
- Responsible for compliance of established practices, and keeping employees abreast of current changes and standards.
- Develop and recommend operating policies and procedures for Accounts Receivable section.