Service Manager - Bengaluru - Angel and Genie

The Managed Services Manager (MSM) is a role that requires both project management skills and customer handling skills along with fair knowledge of technology. · ...

This management position—Senior Manager, Managed Services Operations—is focused on driving client-centric service excellence within a dedicated region or services function. The role is responsible for top-tier service delivery, ensuring clients' IT systems remain operational and ...

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. · ...

The IT service manager is responsible for planning, directing and coordinating IT operations and services. They ensure the resolution of tickets and incidents, manage IT services, define milestones and develop processes to meet quality standards. · The IT Service Management Profe ...

Manage service team for installation commissioning and after-sales support ensure timely breakdown resolution preventive maintenance coordinate with customers to ensure high service satisfaction manage service schedules spare parts planning warranty support train and guide servic ...

We are seeking a strategic and experienced ITSM manager for our IT Service Management function. This role will be responsible for defining and implementing strategies, frameworks and processes to ensure efficient and effective delivery of IT services across the organization. · De ...

IT Service Management Role · The ideal candidate will have strong leadership skills, technical expertise in ITSM frameworks (e.g., ITIL framework), and experience with ServiceNow tool configuration. · This role requires developing strategies aligned with industry best practices t ...

The incumbent would be responsible for service delivery and customer satisfaction through effective management of Authorized Service Providers (ASPs) and Wholesale Dealers (WDs). They will also manage revenue generation, working capital management, IT systems usage training ASP t ...

IT Service Manager · We are seeking an experienced Help Desk Manager to lead our global IT Service team. · Manage a regional Tier 1 support team across IL, EMEA, APAC regions. · Drive KPIs and optimize daily operations while maintaining hands-on approach. · ...

The Service Manager would be responsible for service delivery and customer satisfaction for retail and project management cost control revenue generation and working capital management system development training implementation compliance coordination among the team. · Managing p ...

· Service manager for NGO. MBA Marketing / Operations · Sales & Marketing / Vendor Management · ...

Overall responsibility for service workshop operations and performance. Manage Service Advisors Technicians. · 5–10 years in Automobile Service · Minimum 2–3 years as Service Manager Workshop Manager · ...

The Service Manager will ensure their team delivers exceptional service to affluent clients by offering personalized banking solutions and mentoring the team. · ...

Service Manager · Maintains overall responsibility for customer satisfaction through delivery of managed IT services. · Participates with Senior IT Executive and other IT Leadership in formulation and execution of IT strategy direction. · Engage consult senior leaders to align wi ...

The job requires a Service Manager with 10-15 years of experience to manage a team and ensure the team's objectives are met within stipulated timelines. The candidate should have excellent leadership, communication, sales, and customer service skills. · ...

Looking for Service Management with Incident Management / Problem Management/Availability / Capacity Management. · ...

We are looking for a Service Manager with experience in IT Service Management (ITSM) to ensure stable reliable high-quality IT services. · 3-6 years of experience in IT service management or IT support roles. · Strong hands-on knowledge of ITSM processes: Incident Management Prob ...

The Managed Services Manager (MSM) is a key role that partners with the customer to utilize industry best practices (ITIL/ITSM). The MSM acts as the customer's single IT management focal for all service-related issues and technical escalations. · ...

We are looking for a seasoned Service Manager for Application Management Services to join the Global IT Operation team. · Maintains overall responsibility for customer satisfaction through the delivery of managed IT services · Participates with the Senior IT Executive and other I ...

+ Manage regional Tier 1 support team, drive KPIs and optimize daily operations while maintaining hands-on approach. · + Ensure high-quality support via phone, portal, chat and walk-in. · + Work closely with HR IT Ops and Security on user lifecycle processes. · Job summary: We ar ...

Manage daily workshop operation Supervise technician & productivity Ensure service quality & timely delivery Handle customer complaint Control cost spares & inventory Ensure safety & compliance Coordinate vendors drive revenue · ...