Hiring for Operations Manager Call WhitehorseManpower - Hyderabad / Secunderabad, Telangana, India - White Horse Manpower Consultancy Private Limited

    White Horse Manpower Consultancy Private Limited
    White Horse Manpower Consultancy Private Limited Hyderabad / Secunderabad, Telangana, India

    2 weeks ago

    white horse manpower consultancy private limited background
    Full time Customer Service / Support
    Description
    Process Metrics review with the senior management and the team

    • Identifying, recommending and implementing ways to increase the productivity and
    the quality of the team

    • Adherence to company policies
    • Ensuring the process meets the defined Service Levels
    • ISO and HIPAA compliance Drive Results
    Managing Self

    • Identify and participate in training / developmental programs
    • Inspiring Others / Managing Teams
    • Coaches and mentors Team Leads & AMs
    • Hiring as per the process requirements
    • Works with Cross-Functional Teams to ensure that both internal and external
    customers' needs are met. Desired skill sets

    • Process SLA
    • Telephone etiquettes / MS office / Effective communication