- Extensive experience in Dynatrace Tool with minimum 2 years of experience.
- Depth knowledge of all Dynatrace components and concepts.
- Must have administration and management experience with Dynatrace SaaS or Managed clusters.
- Hands-on knowledge to install Dynatrace components such as Active Gate & One Agent.
- Experience working on APIs and integrations.
- Working experience in Custom extension creation, deployment, and upgrade.
- Create Dynatrace configurations, tags, host groups, management zones etc.
- Enable RUM monitoring for application.
- Creation of monitoring dashboards.
- Interfaces with Dynatrace support team on complex issues.
- Understand incident rules and alerts and get those defined for applications.
- Be responsible for helping customers diagnose and resolve complex technical issues.
- Manage critical customer-facing issues and facilitate communication between the customer and infrastructure teams.
- Triage, diagnose, and resolve or escalate internal system alerts to ensure availability of systems.
- Integration with performance testing tool.
- Automating Dynatrace configuration through APIs.
- Deploy/upgrade One Agent and Active Gate.
Analyst - Dynatrace - Thiruvananthapuram, India - UST
