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    Business Analyst-Order Management - Hyderabad, India - Genpact

    Genpact
    Genpact Hyderabad, India

    2 weeks ago

    Genpact background
    Description
    Genpact (


    NYSE:
    G) is a global professional services and solutions firm delivering outcomes that shape the future.

    Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.

    Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

    Inviting applications for the role of


    Business Analyst-Order ManagementIn this role, you will be responsible to demonstrate innovation and intuition in identifying areas of Order Management.

    Responsibilities

    • Experience in sales or customer support over Email & chat
    • Strong communication skills – Should have command over English language
    • Should be well verse with MS Office tools – Specially MS Excel
    • Flexible to work in shifts
    • Flexible to stretch as per business need
    • Should be ready to work from office
    • Should have experience of working in MNCs & Global clients
    • Respond to customer query through email, calls
    • Responsible to demonstrate capacity for critical thinking and analysis.
    • Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
    • Candidate should be comfortable with 24*7 shift timings (Including weekend working)
    • Quick Learner & Ready to adapt quick changes
    QualificationsMinimum qualifications

    • Any graduate degree or equivalent with a strong academic recordPreferred Qualifications
    • Responsible to demonstrate capacity for critical thinking and analysis.
    • Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment
    • Candidate should be comfortable with 24*7 shift timings (Including weekend working)
    • Quick Learner & Ready to adapt quick changes
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