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Amritsar

    Guest Services Associate - Amritsar, India - THE PIANO MAN

    THE PIANO MAN
    THE PIANO MAN Amritsar, India

    3 days ago

    Default job background
    Full time
    Description

    Job Overview

    We are looking for a Guest Services Associate to join our team as a Guest Services Associate, you will be responsible for providing exceptional customer service to our guests and ensuring their satisfaction. This is a full-time position based in Amritsar, Punjab, India.

    Qualifications and Skills

    • 1-3 years of experience in a similar role
    • Excellent hospitality skills
    • Customer service orientation
    • Strong interpersonal skills
    • Ability to work under pressure and in a fast-paced environment
    • Knowledge of reservation systems
    • Attention to detail
    • Teamwork
    • Conflict resolution skills

    Roles and Responsibilities

    • Greet and welcome guests as they arrive at the establishment
    • Assist guests with their inquiries and provide accurate information about our services and offerings
    • Manage reservations and ensure proper arrangement of tables
    • Escort and seat guests at their designated tables
    • Take orders and serve food and beverages to guests
    • Handle guest complaints and find appropriate solutions
    • Ensure overall cleanliness and organization of the dining area
    • Collaborate with other team members to provide excellent service and maintain a positive work environment
    • Adhere to all safety and sanitation regulations
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