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- Building and managing teamsto ensure exceptional customer support andsatisfaction.
- Defining strategies andimplementing new processes to enhance the platform and improvecustomer experience.
- Providing impeccablecustomer service addressing product gaps and gatheringfeedback.
- Designing and developing an idealservice model for our clients.
- Hiring andscaling a global team of talented individuals andleaders.
- Proven experience in accountmanagement and delivering worldclassservice.
- Excellent communication andinterpersonal skills.
- Strong problemsolvingabilities and a customercentricmindset.
- Demonstrated ability to build and leadhighperformingteams.
- Accountmanagement
- Customerservice
- Teambuilding
- Strategicthinking
- Leadership
Key Account ManagerRecruitment Tech company - Hyderabad, India - Telamon HR Solutions
Description
CompanyOverview:Telamon HR Solutionsis a leading staffing and recruiting company in India. Wespecialize in providing innovative recruitment solutions to ourclients helping them build highperforming teams and achieve theirbusiness goals. With a focus on customer satisfaction and qualityservice we have established ourselves as a trusted partner in theindustry.Roleand Responsibilities:As a KeyAccount Manager you will play a crucial role in our recruitmenttech company. Your responsibilities willinclude:
teammanagement,recruitment,customer success,productimprovement,feedback,customer service,process development,keyaccount management,client service,accountmanagement,leadership,client management