Travel Agent - Chennai, India - Mercy Tourism Private Limited

Description

Mercy Tourism is a one-stop resource destination that provides travelers, tourists, students, pilgrims, corporate and multinational companies with a comprehensive range of services. We offer travel planning, ticketing, passport & visa assistance, car hiring, and hotel reservations. We are specialized in domestic tourism, international tourism, health tourism, and Edu – tourism with experts in every field guiding with complete knowledge and wisdom.

• Responsibilities
• Plan and promote accommodations and travel services
• Selecting and hiring staff members based on their qualifications and experience levels
• Maintaining knowledge about current trends in industry practices, laws, regulations, and technology in order to ensure compliance with standards
• Establishing relationships with travel suppliers such as airlines, cruise lines, hotels, car rental agencies, etc.
• Managing daily operations of a hotel, motel, or other hospitality facility, including hiring and training staff, developing budgets, and overseeing marketing efforts
• Managing the marketing and promotion of tourism services offered by the company
• Reviewing incoming reservations to ensure that they meet company standards and requirements
• Developing strategies to increase tourism to the area through promotion of attractions, accommodations, events, or other offerings
• Planning and preparing budgets for travel and tourism-related businesses such as hotels, resorts, airlines, cruise lines, or amusement parks
• Identifying potential problems within the organization and developing solutions to improve efficiency and customer satisfaction
• Book air and ground transportation for clients
• Research to locate the best pricing and options according to client's specifications
• Work to meet weekly and monthly sales goals as established by the company
• Promote tours and vacation excursions through local media and PR channels
• Coordinate with vendors and Create itinerary according to the client needs
• Coordinate with other business partners in the travel community to facilitate a positive experience for clients
• Book hotel reservations for guests in their desired location, ensuring their specifications for their stay are met
• Organize and provide materials pertaining to potential locations and local tours to clients

Qualifications for Travel Agent

· Proven experience organizing travel for business or personal use

· Exceptional organizational skills are essential

· Fluent in English, bilingual is preferred for communication with clients internationally

· Customer service experience is preferred

· Personal experience with both domestic and international travel is considered advantageous

· Ability to understand clients travel goals and needs and exceed their expectations

· Proficient with data entry and Microsoft Suite

· Experience processing payment information and working with confidential information

· Ability to locate the ideal travel options for clients upon a scheduled meeting detailing their travel aspirations