Receptionist - Pune, India - Crown Veterinary Services Pvt Ltd

Description

Role andResponsibilities:
Welcomingassisting and directing handlers and owners appropriately. Ensuringthat clients are not made to wait for more than 10 minutes at thereception.
Answeringall phone calls and encouraging callers to schedule anappointment.

Allconsultations are classified as either complete or ongoing in thecase of the later must ensure that a follow up appointment has beenbooked with the appropriatevet.

Looking at thetypes of appointment and scheduling the time slotaccordingly.
Ensuringthat doctors receive the relevantmessages.
Maintaininga missed call log and follow up on nextappointments.
Maintaininga call history of all callsreceived.
Placing ofconfirmation calls to the clients one day prior to the appointmentdate.

Good withExcel and maildraftingMinimum 810years experienceJobLocation:

Pune KalyaniNagarShift:9am6pm/12pm9pmAnyone rotational off between Monday Friday Weekends would beworking
Needcandidates from medical background only (Hospitals ClinicsDiagnostic Centers LaboratoriesNGOs
frontdesk,customer service,receptionistskills,frontend