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  • Regional Head - Kolkata - Livspace

    Livspace
    Livspace Kolkata

    3 weeks ago

    Livspace background
    Description

    Regional Head – Services Position

    We are seeking an experienced leader to head our services team in multiple Tier-1 locations.

    Educational Qualification:

    B.E. / Diploma in Civil Engineering

    Prior Experience:

    • 15–20 years with Grade-A real-estate or commercial interiors organisations
    • Led large, multi-disciplinary project teams as Project Head
    • Responsible for selecting, deploying and managing subcontractors and trade labour

    Role Summary:

    You will own end-to-end execution of onsite services work in the region—covering trades such as civil, gypsum/POP ceiling, electrical, plumbing, carpentry, painting and more.

    You will directly manage vendors, subcontractors and on-site labour to deliver 200+ parallel projects with best-in-class customer experience.

    Key Responsibilities:

    Project Level

    1. Create detailed vendor and labour deployment schedules from work scope and milestones.
    2. Drive improvements in site execution to enhance customer experience and industry differentiation.
    3. Maintain strict adherence to Safety, Quality, Time and Cost metrics on every site.

    Vendor Level

    1. Develop training programmes to upskill vendor teams and ensure first-time-right quality.
    2. Establish a structured performance framework to continuously raise vendor performance standards.
    3. Manage billing and payments schedules to maximise vendor retention and motivation.

    Region Level

    1. Coordinate effective resource allocation across 200+ parallel projects using robust planning tools and governance.
    2. Expand and strengthen the vendor ecosystem in anticipation of seasonal demand, growth surges and labour shortages.
    3. Build capability within the team to reduce escalations and improve operational efficiency.

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