Front Desk Staff - Chennai, India - Tevatel

Description

Tevatel is a global venture headquartered in Chennai, Tamil Nadu that specializes in providing cloud-based call center solutions. Incorporated in 2019, we have grown to become the largest provider of these solutions with 500+ clients and 4 offices in India, USA, and Dubai. Our flagship product, doocti, is a CX Platform that facilitates seamless communication between companies and their customers for Sales, Support, and Marketing. Some of the top enterprises in various industries have chosen doocti to enhance their customer engagement.

This is a full-time on-site role for a Front Desk Staff member at Tevatel's Chennai location. As a Front Desk Staff member, you will be responsible for various day-to-day tasks including phone etiquette, receptionist duties, customer service, communication, and computer literacy. You will play a crucial role in providing excellent service and creating a positive impression for our clients and visitors.

• Excellent phone etiquette and customer service skills
• Experience in handling receptionist duties
• Strong communication skills, both verbal and written
• Proficiency in computer literacy and basic office software
• Ability to multitask and prioritize responsibilities
• Strong organizational and problem-solving skills
• Attention to detail and accuracy
• Previous experience in a similar role is preferred