Senior Specialist-Branch Control Unit - navi mumbai, India - IDFC FIRST Bank

IDFC FIRST Bank navi mumbai, India

3 weeks ago

Full time

Description

Role/Job Title: Senior Specialist-Branch Control Unit

Function/Department: Rural Banking

Job Purpose:

To ensure that processes are standardized across branches and have proper control over the processes through regular training and handholding of branches. Continuously monitor the compliance level of branches with respect to internal/regulatory guidelines to ensure no breach & compliance.

Roles & Responsibilities:

Preparation/modification of all existing/new SOPs of rural branch banking to align the same with regulatory/internal changes/audit findings.

Identifying process gaps/NVA and revamping the existing process to make it more efficient.

Roll out of simplified and uniform process across branches which would include training material preparation and training of trainers (TOT) as well as handholding of branches till processes stabilize.

Continuously monitor the compliance level of branches with respect to various audit findings/ monitoring MIS to ensure no repeated observations and end to end closure.

Timely resolution of branch / stakeholder queries.

Ensure that no query gets converted into complaint.

Preparation of high quality/ comprehensive circulars/ advisories for branch reference.

Responding to and closure of regulatory/ compliance queries related to rural branch banking in timely manner.

Preparation & release of all branch SOPs within the defined timelines.

Branch Hygiene Score Card Improvement and Other Important Parameters improvement.

Minimal errors at branch related to process non-compliance.

Nil escalations for non-response & no process gaps.

Educational Qualifications:

Graduate: Any Graduate

Post-Graduate: Any Post-Graduate

Experience: 5 to 10 years of relevant experience.

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