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Servicenow Lead - Chennai, India - HTC Global Services
Description
Qualifications:
Education and Experience:
Bachelor's degree in Computer Science, Information Technology, or a related field.
Proven experience as a ServiceNow Architect with a focus on medium to large-scale implementations.
ServiceNow Certifications:
ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) certifications.
Additional certifications in Integration Hub, App Engine, or related areas are highly desirable.
Technical Skills:
Deep understanding of ServiceNow modules, features, and capabilities.
Proficient in scripting languages such as JavaScript and GlideScript.
Integration Experience:
Proven experience in integrating ServiceNow with other SAAS products.
Familiarity with integration methods including REST, hub and spoke model, and packaged solutions.
Skills requiredShould have at least 8 years of experience with at least 3 years of experience as ServiceNow Lead Developer
Should have handled at least two ServiceNow implementations (including core modules, such as Incident, Service Requst, and Change Management) successfully and preferably Asset Management, CMDB and Discovery
Should be an expert in Service Catalog development and customizing workflows, business rules and dashboards
Should have the experience of configuring domain separation and mid servers
Should be well versed in integrating ServiceNow with AD, SSO and other enterprise applications - using REST APIs as well as hub & spoke.
Should have the experience of interacting with customers, understanding requirements, presenting solution design, working out the development estimates and getting customer sign-offs.
Should be capale of providing guidance and coaching to team members
Should be willing to work as independent contributor for high-priority, high-critical work
Should be a quick thinker and a problem solver: should be able to provide solutions to complex business problems.
Should be a very good communicator with very good documentation skills.