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- Own the end-to-end process of tracking the sales funnel and operational metrics and deliver regular insights to the business.
- Define and deliver recommendations to improve the funnel performance for sales management,
- Define weekly, monthly and quarterly objectives for sales team,
- Enhance sales productivity by enabling the team to work smarter by simplifying processes and evaluating new tools& techniques.
- Support on-going analysis of sales team's performance and effectiveness,
- Sales reporting on performance and managing communications to sales leaders to drive success,
- Coach and mentor junior members of the team,
- Refine customer segmentation, assist with territory management, and help create a plan to enhance upsell, cross-sell and renewal processes by developing a strong pipeline,
- Support smart sales programs by updating performance, reporting and communication to participants to drive success.
- Produce and review actionable and accurate sales reporting for reps, managers, sales leaders, and executive team,
- Identify and make recommendations to eliminate sales process bottlenecks and inconsistencies,
- Manage and admin all technical aspects of key sales systems,
- Create and maintain documentation on sales processes, policies, and create and provide relevant sales training materials to assist with onboarding new sales talent.
- Bachelor's/PG degree required; technical or businessrelated field preferred.
- 5 years of sales or sales operations experience.
- A Subject matter expert with proficiency creating reports, optimizing processes, training new hires, and managing dashboards
- Ability to understand highlevel sales strategies, translate them into system and process requirements, and ensure local execution and business impact.
- Advanced knowledge of Excel (data filters, VLOOKUP, Pivot Tables, Data connections, Macros)
- Familiarity with CRM systems ([redacted] preferred)
- Intellectual curiosity
- Strong analytical and problemsolving skills
- Ability to use any BI tool is a plus
- Medical & Accidental Insurance Coverage
- Remote Working Setup
- Great work environment &Performance Culture
Manager - Sales Operations - IT (4-5 yrs) - Anywhere in India/Multiple Locations/Any Location - iimjobs
Description
Core Responsibilities:
MINIMUM EDUCATION/CERTIFICATIONS:
MINIMUM EXPERIENCE:
PREFERRED SKILLS:
WORKING HOURS:
6:30 PM to 3:30 AM (India Standard Time) (Sat & Sun Fixed Off)/ 7:30 PM to 4:30 AM (IST day light saving)
SKILL GIGS BENEFITS: