Ecommerce Operations Executive - Mumbai Suburban, India - BXI - Barter Exchange of India

Description

Company Overview

BXI (Barter Exchange of India) is a B2B Community of Brands | Business Units | Organisation promoting the philosophy of 'Give What You Have - Take What You Need'. It operates as a digital platform facilitating barter exchanges among members from diverse categories.

Qualifications and Skills

Manage marketplace operations, including listings, inventory management, and sales analysis.

Coordinate with vendors for product uploads and issue resolution.

Act as the primary point of contact for new leads, educating them about our products and passing qualified leads to the sales team.

Handle order processing and ensure timely delivery.

Address customer inquiries and complaints.

Regularly update the database and be on top of all developments.

Streamline operational processes and conduct regular audits.

Collaborate cross-functionally to align activities with objectives.

Roles and Responsibilities

Bachelors degree in Business Administration, Marketing, or similar.

2-5 years of e-commerce operations experience, preferably in marketplaces.

Strong analytical skills for data-driven decisions.

Excellent communication and customer-centric approach.

Ability to multitask, prioritize, and meet deadlines.

Flexible to adapt to evolving business needs.