Manager, Information Technology - Chennai, India - Gainwell Technologies LLC
Description
Summary
Manages and administers routine/smaller scope systems operations activities. Ensures objectives are met and, coordinates efforts to maintain and upgrade current application systems.
Essential Job Functions
Performs analytical, technical and administrative work in the planning, design, installation, and on-going administration of non-routine or smaller computer systems and local area networks to ensure efficient functioning of all systems. Identifies problems and recommends solutions.
Oversees set up of user accounts on company servers and runs necessary system backups to ensure that company systems are secure and updated.
Evaluates vendor products in terms of company needs to ensure that appropriate and relevant products are obtained while maintaining cost effectiveness and company efficiency.
Interacts with end uses to determine software and hardware needs in an effort to provide support in a time manner.
Manages activities of systems administration staff to ensure that employment decisions are efficient.
Plans, designs and upgrades networks to ensure that applications support and maintain information systems in the company.
Serves as a contact for vendors of application products and services; investigates sources of equipment and services and reviews and renews contracts for systems support, services and products to ensure that products and services are relevant and match company standards and specifications.
Coordinates with product development, telecommunications, database administration and web systems administration staff to enhance communication among various functions to improve overall efficiency.
Selects and hires employees. Trains and evaluates employees to enhance their performance, development, and work product. Addresses performance issues and makes recommendations for personnel actions. Motivates and rewards employees including providing salary increases, bonuses and promotions within allocated budgets and company guidelines.
Prepares and recommends operating and personnel budgets for approval. Monitors spending for adherence to budget, recommends variances as necessary.
Basic Qualifications
Bachelor's degree in business, computer science or related field preferred
Nine or more years of application development administration experience
Five or more years of leadership or supervisory experience
Experience working with company objectives and strategies
Experience working with technology involved in systems applications, PC networks and usage of company internet system
Experience working with software, systems, applications, and network markets
Experience working with systems infrastructure including hardware configuration, operating systems and networks
Experience working with mainframes, scheduling software and other related technologies
Other Qualifications
Good organization and decision making skills
Good personal computer and business solutions software skills
Good human relations skills to select, develop, mentor, discipline and reward employees
Good communication skills to communicate with subordinates, vendors, customers and management
Ability to lead and work in a team environment
Ability to maintain formal and informal networks
Work Environment
Hybrid environment
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