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Customer Relations Specialist - Chennai - Consolidated Analytics
Description
Technical Skills:
• Mortgage Servicing Platforms (ICE MSP)
• Encompass (by ICE Mortgage Technology)
• Docusign or other e-signature platforms
Microsoft Office Suite:
Skills/ Knowledge/ Abilities Required for Position:
• Able to work the required business hours as determined by management.
• Understand basic mortgage loan boarding business processes.
• Understand basic quality control / assurance concepts and best practices regarding consumer and financial product data systems.
• Proficient in reading, writing, and speaking the English language is required.
• 12th grade, Junior college or Pre-university college degree or diploma required.
• Undergraduate degree from a university.
• 2-3 years of experience in US Mortgage or mortgage servicing operations roles
• Entry level Knowledge of ICE Mortgage Servicing Platform (MSP) and ICE Encompass Loan Origination Systems preferred but not required.
• Excellent organizational, multi-tasking, data analysis, and follow-up skills.
• High comfort level with managing multiple priorities simultaneously.
• Strong follow-through to completion on assigned tasks and project work.
• Initiative and ability to create relationships of trust with business units, administrative and support staff.
• Proven record of accomplishment in meeting deadlines, problem solving and communicating with colleagues in other business units.
• Effective communication and presentation skills to summarize and present information.
• High comfort level in participating in meetings via phone, and video conferencing.
• Exercise good judgment and strong character, motivated, hard working.
• Ability to collaborate well with fellow associates, clients, and vendors.
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Customer Relations Specialist
Only for registered members Chennai, Tamil Nadu
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Investor Relations Specialist
Only for registered members Chennai, Tamil Nadu
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Investor Relations Specialist
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Client Relations Specialist
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Customer Relations Specialist
Only for registered members Chennai, Tamil Nadu
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Customer Relations Specialist
Only for registered members Chennai
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Employee Relations Specialist
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Customer Relations Specialist
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Customer Relations Specialist
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Customer Relations Support Specialist
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Lead HR Specialist – Labour Relations
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WordPress SEO Specialist
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Human Resources Specialist
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Specialist DCS
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Sales And Marketing Specialist
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Quality Assurance Specialist
Only for registered members Chennai
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Sales Specialist
Only for registered members Chennai, Tamil Nadu
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Customer Relationship Management Specialist
Only for registered members Chennai, Tamil Nadu