Customer Relations Specialist - Chennai - Consolidated Analytics

    Consolidated Analytics
    Consolidated Analytics Chennai

    2 days ago

    ₹450,000 - ₹1,200,000 (INR) per year * Accounting / Finance
    Description

    Technical Skills:


    • Mortgage Servicing Platforms (ICE MSP)


    • Encompass (by ICE Mortgage Technology)


    • Docusign or other e-signature platforms

    Microsoft Office Suite:

    • Outlook (for communication and task management)
    • Data Entry & Management
    • Fast, accurate data input
    • Working with databases and loan tracking tools Specific

    Skills/ Knowledge/ Abilities Required for Position:


    • Able to work the required business hours as determined by management.


    • Understand basic mortgage loan boarding business processes.


    • Understand basic quality control / assurance concepts and best practices regarding consumer and financial product data systems.


    • Proficient in reading, writing, and speaking the English language is required.


    • 12th grade, Junior college or Pre-university college degree or diploma required.


    • Undergraduate degree from a university.


    • 2-3 years of experience in US Mortgage or mortgage servicing operations roles


    • Entry level Knowledge of ICE Mortgage Servicing Platform (MSP) and ICE Encompass Loan Origination Systems preferred but not required.


    • Excellent organizational, multi-tasking, data analysis, and follow-up skills.


    • High comfort level with managing multiple priorities simultaneously.


    • Strong follow-through to completion on assigned tasks and project work.


    • Initiative and ability to create relationships of trust with business units, administrative and support staff.


    • Proven record of accomplishment in meeting deadlines, problem solving and communicating with colleagues in other business units.


    • Effective communication and presentation skills to summarize and present information.


    • High comfort level in participating in meetings via phone, and video conferencing.


    • Exercise good judgment and strong character, motivated, hard working.


    • Ability to collaborate well with fellow associates, clients, and vendors.

    * This salary range is an estimation made by beBee
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