Call Center Representative - Noida, India - Workis Solution

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    Full time
    Description

    Company Overview

    Workis Solution is a leading destination for career enhancement, connecting individuals with their dream jobs. Partnered with established companies and startups, offering exciting job opportunities.

    Job Overview

    Junior role with 1 to 3 years of experience in Noida. Full-Time employment with Workis Solution, a trusted platform for career advancement. Company size: 11-50 employees.

    Qualifications and Skills

    • Customer service experience in a call center environment
    • Excellent communication skills
    • Active listening and problem-solving abilities
    • Empathy towards customer concerns
    • Effective time management skills
    • Proficient in conflict resolution
    • Ability to adapt to changing situations and customer needs

    Roles and Responsibilities

    • Handle incoming and outgoing customer calls
    • Resolve customer complaints and issues promptly
    • Provide accurate information about products or services
    • Maintain a high level of professionalism and customer service
    • Meet daily targets for call handling and resolution