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- Customer service experience in a call center environment
- Excellent communication skills
- Active listening and problem-solving abilities
- Empathy towards customer concerns
- Effective time management skills
- Proficient in conflict resolution
- Ability to adapt to changing situations and customer needs
- Handle incoming and outgoing customer calls
- Resolve customer complaints and issues promptly
- Provide accurate information about products or services
- Maintain a high level of professionalism and customer service
- Meet daily targets for call handling and resolution
Call Center Representative - Noida, India - Workis Solution
Description
Company Overview
Workis Solution is a leading destination for career enhancement, connecting individuals with their dream jobs. Partnered with established companies and startups, offering exciting job opportunities.
Job Overview
Junior role with 1 to 3 years of experience in Noida. Full-Time employment with Workis Solution, a trusted platform for career advancement. Company size: 11-50 employees.
Qualifications and Skills
Roles and Responsibilities