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Malappuram

    Guest Relations Officer for Hospital - Malappuram, India - JobStars HR Solutions Pvt Ltd

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    Full time
    Description

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    Qualifications and Skills

    • Proven experience as a Guest Relations Officer or in a similar customer service role
    • Excellent communication and interpersonal skills
    • Strong organizational and problem-solving abilities
    • Knowledge of the healthcare industry and hospital operations
    • Fluency in Malayalam and English, both spoken and written
    • Ability to handle difficult situations with tact and diplomacy
    • Proficient in customer relationship management (CRM) software
    • Flexible and adaptable, with the ability to work in a fast-paced environment
    • Attention to detail and a strong focus on guest satisfaction

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