Customer Relationship Executive - Mumbai, India - SHM Shipcare Pvt. Ltd.

SHM Shipcare Pvt. Ltd.
SHM Shipcare Pvt. Ltd.
Verified Company
Mumbai, India

1 month ago

Deepika Kaur

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Deepika Kaur

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Greetings of the day

SHM Shipcare established in 2001 headquartered in Mumbai, we provide a one-stop solution for both sales and services and ensures quality solutions timely delivery of our products and services through a comprehensive infrastructure of manufacturing, supplying, servicing & repairing (over 2,00,000 sq. ft. of warehousing and workshop facilities).

We have a network spanning over 11 port cities along the Indian coast and across coasts of Dubai, Malaysia, Shanghai, Singapore and Colombo.

We are the largest FRP Boat manufacturer, Life-Saving/Fire-Fighting service provider in India and aims to provide on its experience and having expertise top quality solutions through its current service offering and future growth plans in India and overseas.


  • 1+ year

Job Location:
Reay Road, Mumbai.

  • Making Quotations and raising Invoices to the clients.
  • Preparing relevant documentation and ensuring timely delivery of products and services to client in coordination with the stores and logistics team.
  • Maintaining and expand interrelationships with existing clients, thus enhancing the business.
  • Client Servicing: To be the SPOC for clients on operational issues, and ensure timely deliverables to the Client.
  • Following up with the clients for the pending payments.
  • Customer Feedback: Coordinating with teams to develop marketing strategies and provide customer feedback to the product team.
  • MIS Maintenance: Managing the customer data and maintaining regular MIS reports.
  • Maintaining records for the quotations sent.
  • Understanding the customer query and accordingly giving the resolution for the same.
  • Additionally working on The SHM Store website portal as and when required.
  • Finding the photos and descriptions of the new products/categories and uploading the same on the portal.

Job Types:
Full-time, Permanent

₹15, ₹20,000.00 per month


  • Day shift

Supplemental pay types:

  • Yearly bonus


  • Customer relationship management: 1 year (preferred)

Work Location:
In person

Speak with the employer
Expected Start Date: 20/11/2023

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