Back office executive jewellery store Borivali - Mumbai, India - bfmhr

Description

Job Description

Key Responsibilities:

• Coordinate and process customer orders with precision and efficiency.
• Maintain up-to-date records of orders, deliveries, and inventory.
• Liaise with the sales and design teams to ensure timely fulfillment of orders.
• Handle customer inquiries and provide prompt resolutions.
• Manage order-related documentation and ensure compliance with company policies.
• Collaborate with logistics to track shipments and ensure timely deliveries.
• Generate regular reports on order status for management review.
• Assist in managing back office operations and administrative tasks as needed

Qualifications:

• Proven experience in a similar role, preferably within the jewelry or luxury goods industry.
• Strong organizational skills with the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills.
• Proficient in MS Office applications (Word, Excel, Outlook) and inventory management software.
• Attention to detail and a high level of accuracy.
• Ability to work independently and as part of a team.

Requirements
Position Overview Vendor Spoc is a key position in merchandising department. The person would be responsible for coordinating with internal departments, store and Vendors. The candidate should have fair knowledge of Gold Jewellery and should be good with computer operation and excel. Role and Responsibilities Receiving and maintaining stock from various departments and Store. Coordinating with vendors for returning the products. Generate sales invoice or purchase return to vendors. Maintaining stock count and tally as per department reports. Critical Competencies Excellent communication and relationship building skills. Action oriented and highly motivated. Proficient in software and Excel. Should be good at mathematical calculations. Should be a people's person and have an engaging conversation style – should be a great listener. Qualifications and Education Requirements Graduate from any field. Minimum of 2 year of experience jewellery industry.


Preferred skills and experience:
Computer Operation. Good communication and strong negotiation skills.