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- Endtoend ownership of select service categories.
- Solve for structural problems at a central level to speed up the growth of the category
- Enable onboarding of great service professionals in the category
- Institutionalize service delivery norms and set centralized processes for the category
- Collaborate with crossfunctional internal partners in marketing, technology and product to execute multiple category and central level projects
- Work with the marketing team to generate customer requests and improve demand
- 12 years of work experience
- Eager, committed to excellence and have a consistent track record of strong performance
- Ability to work in an environment that is dynamic, requires solving ambiguous problems and is highly focused on achieving desired outcomes.
- Proactive and resultsoriented attitude
- Have an ear to the ground, get your hands dirty, and solve real problems.
- If deep problem solving at scale, and a fastpaced work environment excites you, we would love to meet you and discuss more.
Urban Company - Bangalore/Gurgaon/Gurugram/Hyderabad/Pune, India - iimjobs
Description
Operations Manager (Category)What you'll do :
What we'll need: