Walk-In for Customer Service Voice process on 9th and 10th May at Hinjewadi Phase 1, Pune - Infosys BPM

    Infosys BPM
    Infosys BPM Pune, India

    2 weeks ago

    Infosys BPM background
    Technology / Internet
    Description

    Greetings from Infosys BPM Ltd.,

    We are hiring for Customer service Voice process at Pune location. If interested, please walk-in for interview on 9th or 10th May at Hinjewadi Phase 1.

    Note: Work location for this job role is Pune, Maharashtra.

    Note: Please register your application using the below job link before attending the walk-in. Please mention Candidate ID on top of the Resume.

    Interview details:

    Interview Time: 10 AM to 1:00 PM

    Interview Date: 09-May-2024, 10-May-2024

    Interview Venue: Hinjewadi Phase 1, Pune

    Infosys BPM, Hinjewadi Phase 1, Rajiv Gandhi Infotech Park, Building B1, Ground Floor, Hinjewadi, Pune, Maharashtra

    Things to remember while entering the campus: Please wear masks & follow Covid protocols.

    Documents to Carry:

    • Carry 2 Copies of print out your updated resume.
    • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
    • All original education documents need to be available for verification. (10th, 12th, Graduation (Sem Wise Marksheet, CMM. Provisional and Original Degree)

    Job Description for your reference:

    Role Designation: Sr. Process Executive

    Job Location: Pune, Maharashtra

    Education Qualification: Full-time graduation

    Shifts: 24*7 rotational shifts

    Experience required: 1 to 2 years.

    Process: Customer Service Voice Process

    We are looking for talents with at least 1 year of experience. Talents should have graduation completion certificate and mark sheets for onboarding.

    Job Description:

    • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
    • Open to work in 24*7 and work from office environment
    • Analytical problem solvers who will understand issues and to resolve customer issues.
    • Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently.
    • Being proactive and show the utmost respect for customer's time.
    • Good time management, ensuring all contacts with customers add value.
    • Work from Office

    Pointers to note:

    • Please do not carry laptops/cameras to the venue as these will not be allowed due to security restrictions.
    • Original Government ID card is must for Security Clearance.

    Regards,

    Infosys BPM Talent Acquisition Team