customer support executive - Bhopal, India - Magnum Group

    Magnum Group
    Magnum Group Bhopal, India

    1 week ago

    Default job background
    Full time
    Description
    Hiring for VOICE & NON-VOICE PROCESSDesignation: Customer Support AssociateQualification: 12Th Pass and aboveProcess Type: Voice & Non-voiceExperience: Experienced & Freshers can applyQualification: Any Graduate & 12th pass outJob Type: Full-time or Work from officeTraining Period Stipend: 5k ( 30 days )Salary: 9K to 14K per monthShifts: Rotational shiftRequirements:Clarity of speech and thought is expected with basic computer knowledge.Ready for rotational shifts & rotational week offs.Immediate joiners Preferred.Must have a good command & fluency in English.Job Description:Answer incoming calls & out-going calls from customers with inquiries on product orders.Analyze customer issues and assist in resolving within the required timeframe.Coordinate with customers and ensure appropriate questioning to identify issues.Manage all customer inquiries and summarize to present to management.Administer and prioritize customer tasks and ensure achievement of all deadlines within the required timeframe.Maintain accuracy of all data and verify the same for all customer services.Proven customer service/support experience.Excellent communication and presentation skills.Regards,HR ExecutiveShikha YaduwanshiContact no. - ****Magnum Group

    Experience : 0 - 1 Years

    No. of Openings : 20

    Education : Higher Secondary, Any Bachelor Degree

    Role : customer support executive

    Industry Type : Call Centre / BPO / KPO / ITES / LPO

    Gender : [ Male / Female ]

    Job Country : India