Assistant Manager- Campaign and Client Servicing - Mumbai, India - Housing

    Housing
    Default job background
    Real Estate
    Description

    Who we are...?

    REA India (previously known as Elara Technologies Pte. Ltd.) is a part of REA Group Ltd. of Australia (ASX: REA) ("REA Group"). It is the country's leading full stack real estate technology platform that owns , and

    In December 2020, REA Group acquired a controlling stake in REA India. REA Group, headquartered in Melbourne, Australia, is a multinational digital advertising business specialising in property. It operates Australia's leading residential and commercial property websites, and and owns leading portals in Hong Kong ) and China ). REA Group also holds a significant minority shareholding in Move, Inc., operator of in the US, and the PropertyGuru Group, operator of leading property sites in Malaysia, Singapore, Thailand, Vietnam and Indonesia.

    REA India is the only player in India that offers a full range of services in the real estate space, assisting consumers through their entire home seeking journey all the way from initial search and discovery to financing to the final step of transaction closure. It offers advertising and listings products to real estate developers, agents & homeowners, exclusive sales and marketing solutions to builders, data and content services, and personalized search, virtual viewing, site visits, negotiations, home loans and post- sales services to consumers for both buying and renting.

    REA India has a national presence with 15 offices across India with its corporate office located in Gurugram, Haryana.

    Founded in 2012 and acquired by REA India in 2017, is India's most innovative real estate advertising platform for homeowners, landlords, developers, and real estate brokers. The company offers listings for new homes, resale homes, rentals, plots and co-living spaces in India. Backed by strong research and analytics, the company's experts provide comprehensive real estate services that cover advertising and marketing, sales solutions for real estate developers, personalized search, virtual viewing, AR&VR content, home loans, end-to-end transaction services, and post-transaction services to consumers for both buying and renting.

    is among India's leading digital real estate advisory firm offering a one-stop platform for buying residential real estate. Founded in 2011 with the goal to help people buy their dream homes, leverages the power of information and the organisation's deep-rooted understanding of the real estate sector to bring simplicity, transparency and trust in the home buying process. helps home-buyers through the entire home-buying process through a mix of technology-enabled tools as well as on-ground support. The company offers researched information about various localities and properties and provides guidance on matters pertaining to legal paperwork and loan assistance to successfully fulfil a transaction.

    was acquired by REA India in May 2015, with a vision to establish a true "marketplace" in real estate. With consumer ratings on large number of sellers, credible listings data and real-time intelligence on property search, has emerged as the preferred partner for consumers looking to rent, buy or sell a home. offers its online consumers maximum property options and has become one of the largest advertising platforms in online real estate in India.

    Our Vision

    Changing the way India experiences property.

    Our Mission

    To be the first choice of our consumers and partners in discovering, renting, buying, selling, financing a home, and digitally enabling them throughout their journey. We do that with data, design, technology, and above all, the passion of our people while delivering value to our shareholders.

    Our Culture

    Culture forms the core of our foundation and our effort towards creating an engaging workplace that has resulted in REA India being ranked 21st among the coveted list of India's Best 100 Companies to Work For in 2022 by the Great Place to Work Institute. REA India was also ranked 13th in 2021, 34th in 2019 and 95th in 2017 in India's Best 100 Companies to Work For list. In addition, REA India was ranked 55th among Best Workplaces in Asia in 2022, India's Best Workplaces in Retail (e-commerce category) in 2022 and 2021, Top 50 Best Workplaces for Women in 2021, 48th among Best Workplaces in Asia in 2021 and Top 75 Best Workplaces for Women in 2017.

    What does this role hold for you...??

    • As a campaign manager, you will be responsible for developing marketing campaign strategies and ensuring execution through the respective teams. along with ensuring smooth servicing of key clients for a portfolio of customers.
    • Develop integrated marketing campaign strategies and activity plans for key programs leveraging product platform (website, app) and off platform activities (using digital marketing channels) to achieve key outcomes
    • Manage the tracking and measurement of integrated digital marketing campaigns within the timelines and budgets
    • Meet and speak to key clients to ensure smooth servicing and resolution of issues and concerns
    • Deliver weekly/monthly optimization and monthly reporting of results against metrics including use of web analysis tools such as Google Analytics, email data reports, KPI report evaluations, call volume, quality of demand, and demand generated additionally.
    • Develop CRM strategies for each campaign and coordinate CRM activity including Buyer lifecycle communication emails, call centre activity, list purchasing, effectively manage generated leads from all areas of the campaign activity in conjunction with the business stakeholders and overall CRM strategy
    • Work with key stakeholders (Sales Clients, Marketing/Product teams, Sales) to identify marketing/product solutions aiding new revenue streams
    • Actively partake in the running of the department providing ideas and best practice synonymous with a high-performance team.

    Know more about us...

    Know more about us and our team, visit , &