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- Responding to customer complaints
- Escalating problems to the technical team or other members of the product team
- Updating customer information in the company database
- Providing information about new and existing products and services
- Tracking and processing new orders and refunds
- Making sales and processing payments, when necessary
- Performing administrative tasks as assigned by the Supervisor
Customer Advisor - Himmatnagar, India - Malik Cars
Malik Cars
Himmatnagar, India
Found in: Talent IN C2 - 1 week ago
Description
A Customer Service Advisors primary goal is to resolve all customer queries and ensure that customers are satisfied with the companys service or products. Their main duties and responsibilities include: