Onboarding Officer - Video KYC-Digital Banking 811-CEC-VKYC - Noida

This role is critical in ensuring a smooth, compliant and customer-friendly onboarding experience. · Verify customer details, · Maintain high service standards throughout the VKYC process. · ...

· Description for Internal Candidates · Job Role: · Video call customers to complete the Full KYC · Verify the details submitted by the customer while opening the account and Documents submitted are matching · Ensure VKYC is completed by the Right Party only · Should maintain a ...

The CEC 811 Digital Officer will be a vital part of our Digital Banking Contact Centre ensuring an exceptional customer experience. · This role requires excellent communication skills a customer-centric approach and the ability to work in a fast-paced environment. · The officer w ...

The job of an Inbound Officer in Digital Banking involves assisting customers with their queries and informing them about products or services using scripts. · ...

Kotak Bank is hiring an Inbound Credit Card Officer for flexible 24/7 shifts. The role requires working Sundays and holidays as per roster, with eight monthly offs and nine-hour shifts. The CTC is up to 4 LPA. · ...

To lead and manage Video KYC (VKYC) operations by ensuring regulatory compliance , operational efficiency , high-quality verification standards , and timely reporting of VKYC performance metrics . · Manage end-to-end VKYC operations and ensure adherence to defined SLAs and turnar ...

This is an Outbound Team Coach role at Kotak 811 Digital. The job involves planning and facilitating new hire training, refresher trainings and compliance based functional training to new and existing officers/employees. · ...

Handle inbound calls from customers related to Kotak 811 digital savings accounts Resolve customer queries related to mobile app usage transactions login or account issues Assist customers with troubleshooting and guide them step-by-step Ensure first-call resolution and maintain ...

The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, · handling queries and requests related to Retail Liabilities and Credit Cards.Delivering exceptional customer service through inbound calls. · Handling queries and ...

As an 811 CEC Officer – Inbound, you will engage with customers, understand their needs and recommend suitable banking solutions. · ...

We are seeking an experienced Maximo Technical Consultant to join our team. · Have hands on in Maximo configuration Domain Database configuration Application Designer Cron task and escalation setup · ...

About Company : Our Client is a leading Indian multinational IT services and consulting firm. · Have hands on in Maximo configuration Domain Database configuration Application Designer Cron task and escalation setup · ,Must have working experience in Automation scripts Work flow ...

CEC Officer – Inbound (Privy) Customer Experience Center (CEC) Officer. · ...

+The Maximo Technical Consultant will have hands-on experience in Maximo configuration, domain database configuration, application designer cron task and escalation setup. · +Have hands on in Maximo configuration Domain Database configuration Application Designer Cron task and es ...

To attend inbound calls of customers in Retail Liabilities and process queries & requests to customer's satisfaction. Identify opportunities for cross selling banking product on customer call. · ...

The customer service representative will attend inbound calls for high net worth clients, process queries and requests to customer satisfaction, identify opportunities for cross selling banking products, ensure quality communication and customer servicing within productivity benc ...

+ Handle inbound customer calls related to Retail Liabilities & Credit Cards · + Identify opportunities for cross-selling relevant banking products · + Deliver high standards of communication & service ethics+ Job summary · Process CEC Officer - Inbound Voice Process (On Payroll) ...

Kotak Mahindra Bank is seeking an Inbound Credit Card Officer to explain features and benefits of Kotak 811 digital banking services. · ...

This customer service executive will process Kotak 811 inbound officer tasks directly on Kotak Bank's payroll. · ...

The CEC Officer – Inbound – Privy is responsible for delivering exceptional customer service through inbound calls, · handling queries and requests related to Retail Liabilities and Credit Cards.Attend inbound customer calls related to Retail Liabilities and Credit Cards. · Ident ...