Technical Product Manager - Chennai - confidential

    confidential
    confidential Chennai

    4 days ago

    Full time
    Description

    Job Description:

    • Collaborate with customer success teams to create documentation, tutorials, and training programs that enable effective sales and customer engagement.
    • Develop compelling product narratives, presentations, and materials to help sales teams communicate the platform's value proposition.
    • Gather market insights and customer feedback to refine product messaging and positioning.
    • Translate user needs into detailed product requirements and specifications (SRS).
    • Lead use case development and manage prioritization of product requirements.
    • Oversee the full Design History File (DHF) suite, ensuring regulatory and process compliance.
    • Collect and analyze post-release feedback to drive continuous product improvement.
    • Partner with engineering, product development, and design teams to guide technical execution and ensure timely delivery.
    • Work with customer support and implementation teams to ensure a seamless customer experience.
    • Serve as a subject matter expert, offering technical guidance to internal teams and customers.
    • Build and maintain strong relationships with key customers and industry partners.
    • Act as the voice of the customer within the organization, ensuring product decisions align with user needs and business goals.
    • Prioritize product features and enhancements based on market trends, customer feedback, and business impact.

    Required Skills & Experience:

    • Bachelor's degree in Genetics, Genomics, Bioinformatics, or a related technical discipline (Master's or higher preferred).
    • 2–3 years of proven experience in technical product management, ideally within genomics, life sciences, or related industries.
    • Strong background in managing full product lifecycles, from requirements gathering to post-release improvement.
    • Deep understanding of genomics technologies, data interpretation platforms, and industry workflows.
    • Demonstrated analytical skills with the ability to assess risks, prioritize tasks, and develop data-driven solutions.
    • Proven ability to collaborate effectively with cross-functional teams including engineering, sales, and customer success.
    • Experience engaging with customers to gather insights, define requirements, and advocate for their needs.
    • Excellent communication and presentation skills, able to translate complex technical concepts for diverse audiences.
    • Proficiency with product management tools such as Jira and Confluence, and familiarity with Agile or Scrum methodologies.

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