Trainers -US Collections - Noida - confidential

    confidential
    confidential Noida

    4 days ago

    Full time Healthcare
    Description

    Responsibilities:

    • Design and develop comprehensive training programs for collection agents.
    • Conduct training sessions on collection strategies, legal requirements, and communication techniques.
    • Monitor and evaluate the effectiveness of training programs and make necessary adjustments.
    • Provide ongoing support and coaching to collection agents.
    • Ensure compliance with industry standards and regulations.
    • Develop training materials, manuals, and documentation.
    • Collaborate with management to identify training needs and objectives.

    Qualifications:

    • Proven experience as a trainer, particularly in US Collections domain.
    • Graduates and undergraduates are eligible to apply
    • In-depth knowledge of collection processes and legal requirements.
    • Excellent communication and presentation skills.
    • Strong organizational and time management skills.
    • Ability to adapt training methods to various learning styles.
    • Certification in Training and Development is a plus.

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    US Collection

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