Hindi Telecaller - Coimbatore, India - Zeekers Technology Solutions Private Limited

Description

Skills:

The primary job of a customer support executive is to address customer issues and resolve them in a timely and efficient manner.

Support represent interact with customers on a variety of channels such as phone, email, and ensure that all valid customer concerns are being dealt with immediately.

Processing excellent product knowledge to enhance customer support.

Ability to meet deadlines and prioritize tasks

Competency in Microsoft applications including Word, Excel, and Outlook.

Updating, implementing, and maintaining procedures.

Documenting and communicating the results of your efforts.

Conducting meetings and presentations to share ideas and findings.

Prioritizing initiatives based on business needs and requirements

Working closely with clients, technicians, and managerial staff.

Able to speak Hindi.