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  • Sales Executive - Payyannur - ABC Group

    ABC Group
    ABC Group Payyannur

    2 months ago

    Description

    Sales (Prefering Male Candidates only)

    • Prepare sales plan based on target (Weekly, Monthly).
    • To wish customer, make ensure provided welcome drink.
    • Collect customer details as per KYC, Provide Privilege e -Card If required.
    • Listen to customer requirements and budget & assist customer to show all products display.
    • Give awareness about product based on brand, quality, price and required product.
    • To cross check the measurement details and requirements.
    • To help customer to choose right product & ensure customer is aware about the features of product.
    • Cross check the selected products After Sales Order.
    • Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.

    Delivery Follow up

    • Handover sales order to delivery section and mention the date ,time and payment mode
    • Ensure the proper delivery.

    Customer relation and service.

    • After Service -

    Maintain Relationship With Customer. To give a feedback call regarding product and installation

    · Customer service –

    1. To provide quick response.

    2. Handover to concerned dept.

    3. Ensure they get proper solution

    · Service –

    1. Provide the Installation Instructions, return policies, guarantee policies, customer care number.

    · Ensure the closed complaints with the customer whether he / she satisfied (feedback).

    Display

    · Display update against available stock.

    · Daily display checking and remove out of stock.

    · Remove discontinued products & broken / damaged items from display.

    · Ensure the neatness and cleanliness

    Ensure the price tag And product description on displayed materials

    Enquiry follow up

    · Follow up Enquiry Customers daily & weekly

    Gather Product Knowledge

    Participate In Training Program.

    • Maintain training diary, must participate all training class

    Catalogues

    Keep Catalogues and update properly.

    Report Preparation

    · Enquiry of order requirements.

    · Short supply of products.

    · Customer complaints.

    Daily Sales reports

    Customer Satisfaction &

    Service Availability

    · Maintain high customer satisfaction pre & post sales.

    · Provide 100% swift service availability to meet customer needs on incase of urgency.

    Organization Core Values

    Establish inside and outside organization core values as below;

    § Relationship for Life

    § Customer Service and Satisfaction

    § Futuristic & Innovative

    § Teamwork for excellence

    § Responsible & Result Oriented

    § Win-Win Cooperation

    1. EDUCATION AND EXPERIENCE

    · Diploma or Graduation.

    · Minimum 1 years' experience in Sales.

    · Ability to work independently or as part of a team.

    2. SKILLS / BEHAVIORAL COMPETENCIES

    • Good communication in Malayalam, English.
    • Good Presentation Skills and interpersonal skills.
    • Analytical Skills.
    • Results orientation.
    • Sales Planning.
    • Building Collaborative relationships with customers.
    • Goal orientation / self-motivated.
    • Negotiation skills.

    Job Type: Full-time

    Pay: ₹12, ₹18,000.00 per month

    Experience:

    • Retail sales: 1 year (Preferred)

    Work Location: In person


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