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- Prepare sales plan based on target (Weekly, Monthly).
- To wish customer, make ensure provided welcome drink.
- Collect customer details as per KYC, Provide Privilege e -Card If required.
- Listen to customer requirements and budget & assist customer to show all products display.
- Give awareness about product based on brand, quality, price and required product.
- To cross check the measurement details and requirements.
- To help customer to choose right product & ensure customer is aware about the features of product.
- Cross check the selected products After Sales Order.
- Ensure the payment mode, provide cash receipt and sales order, confirm the time and date of delivery.
- Handover sales order to delivery section and mention the date ,time and payment mode
- Ensure the proper delivery.
- After Service -
To provide quick response.
Handover to concerned dept.
Ensure they get proper solution
- Provide the Installation Instructions, return policies, guarantee policies, customer care number.
- Maintain training diary, must participate all training class
- Good communication in Malayalam, English.
- Good Presentation Skills and interpersonal skills.
- Analytical Skills.
- Results orientation.
- Sales Planning.
- Building Collaborative relationships with customers.
- Goal orientation / self-motivated.
- Negotiation skills.
- Retail sales: 1 year (Preferred)
Sales Executive - Payyannur - ABC Group
Description
Sales (Prefering Male Candidates only)
Delivery Follow up
Customer relation and service.
Maintain Relationship With Customer. To give a feedback call regarding product and installation
· Customer service –
· Service –
· Ensure the closed complaints with the customer whether he / she satisfied (feedback).
Display
· Display update against available stock.
· Daily display checking and remove out of stock.
· Remove discontinued products & broken / damaged items from display.
· Ensure the neatness and cleanliness
Ensure the price tag And product description on displayed materials
Enquiry follow up
· Follow up Enquiry Customers daily & weekly
Gather Product Knowledge
Participate In Training Program.
Catalogues
Keep Catalogues and update properly.
Report Preparation
· Enquiry of order requirements.
· Short supply of products.
· Customer complaints.
Daily Sales reports
Customer Satisfaction &
Service Availability
· Maintain high customer satisfaction pre & post sales.
· Provide 100% swift service availability to meet customer needs on incase of urgency.
Organization Core Values
Establish inside and outside organization core values as below;
§ Relationship for Life
§ Customer Service and Satisfaction
§ Futuristic & Innovative
§ Teamwork for excellence
§ Responsible & Result Oriented
§ Win-Win Cooperation
1. EDUCATION AND EXPERIENCE
· Diploma or Graduation.
· Minimum 1 years' experience in Sales.
· Ability to work independently or as part of a team.
2. SKILLS / BEHAVIORAL COMPETENCIES
Job Type: Full-time
Pay: ₹12, ₹18,000.00 per month
Experience:
Work Location: In person
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