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    • Pre-Sales/Product Specialist - Bengaluru - OneXtel

    OneXtel
    OneXtel Bengaluru

    2 weeks ago

    Default job background
    Full time
    Description

    As a Subject Matter Expert for Product Offerings at Onextel, you will play a crucial role in enabling clients and internal teams to maximize the value of our solutions.

    Key Responsibilities:

    • Work closely with cross-functional teams to ensure successful product adoption
    • Provide technical expertise and drive product enhancement based on market feedback

    Requirements:

    Educational Background:

    • Bachelor's degree in Engineering, Computer Science, Business Administration, or related field is required
    • Master's degree (MBA) is preferred

    Experience:

    • Minimum 3 years of experience in a Pre-Sales, Product Specialist, or similar role, preferably in CPaaS, Telecom, or SaaS environment
    • Proven track record in customer engagement, requirement gathering, and solution design

    Technical Skills:

    • Strong understanding of CPaaS offerings including SMS, Voice, WhatsApp, RCS, APIs, and integrations
    • Familiarity with APIs, cloud platforms, and microservices-based architectures
    • Proficiency in creating technical documentation, workflows, and presentations
    • Basic knowledge of programming, scripting, or querying databases is preferred

    Soft Skills:

    • Exceptional communication and presentation skills
    • Strong analytical and problem-solving abilities
    • Ability to multitask and prioritize in a dynamic environment
    • Collaborative mindset to work across sales, product, and technical teams

    Other Requirements:

    • Willingness to travel to client locations as required
    • High adaptability to changing customer and business needs
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