Desktop Support Engineer - Bengaluru / Bangalore - Sysnet

    Sysnet
    Sysnet Bengaluru / Bangalore

    6 days ago

    Full time ₹250,000 - ₹650,000 (INR) per year *
    Description

    Job Responsibility:

    • 2-4 Years experience in troubleshooting in desktops, laptops, and printers, local networking devices and Installing new software and update each of them.
    • Configure and install localnetwork printers also coordinate with vendors if required.
    • Configuration and deployment of new desktop and laptop systems.
    • Work with hiring managers to order hardware/software for new employees and set up new workstations in a timely manner
    • Conduct remote desktop troubleshoot to end-users along with documentation ticket maintenance with SLA.
    • Provide new hardware/software for users as approved, assist in asset tag control and inventory management.
    • To support daily technical support activities for desktop, data, and server management.
    • Customize desktop applications to meet user needs.
    • Follow up with clients to ensure their systems are functional.
    • Experience with firewalls, Internet VPNs remote implementation, troubleshooting, and problem resolution.
    • Installation, configuration and troubleshooting of Operating system, all types of applications, drivers, and necessary updates.
    • Addressing user tickets regarding hardware, software, and Addressing user tickets regarding hardware, software, and networking issues and resolve issues within given SLA
    * This salary range is an estimation made by beBee
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