Telecalling Internship - Delhi, India - Odyssey

    Odyssey
    Odyssey Delhi, India

    Found in: beBee S2 IN - 1 week ago

    Default job background
    Internship, Full time
    Description

    About the internship:

    Selected intern's day-to-day responsibilities include:

    1. Receiving support requests (calls) from customers regarding an application

    2. Verifying the issues stated and assigning them to relevant teams

    3. Following up on solutions to the issues and explain the same to customers

    4. Closing tickets in the system and maintaining turn-around time service levels

    5. Identifying escalations and handling them came quickly

    >

    Only those candidates can apply who:


    1. are available for full time (in-office) internship


    2. can start the internship between 1st Apr'24 and 6th May'24


    3. are available for duration of 6 months


    4. have relevant skills and interests



    Stipend:

    INR ₹ 8,000-10,000 /month

    Deadline:

    :59:59

    Other perks:

    Certificate

    Skills required:

    English Proficiency (Spoken) and Hindi Proficiency (Spoken)

    About Company:

    Odyssey is a software development company based in New Delhi with some reputed clientele all over India. Odyssey applies modern development processes and practices specifically tailored to the offshore services model where communication and process visibility for customers are two critical success factors.