Senior Service Desk Analyst - Bengaluru
2 weeks ago
Job summary
The primary role of this position is to service the IT support needs of our end-users and clients in a demanding and result-oriented environment.You will be responsible for providing both onsite and remote support.
This challenging role requires excellent client-oriented communication skills and a thorough logical approach to problem solving.- Deal with a high volume of tickets to the Service Desk using various problem-solving techniques while maintaining customer satisfaction.
- Work as a member of the Global IT Organization in a newly formed global IT Service team reporting to the Service Delivery Manager.
Job description
, consectetur adipiscing elit. Nullam tempor vestibulum ex, eget consequat quam pellentesque vel. Etiam congue sed elit nec elementum. Morbi diam metus, rutrum id eleifend ac, porta in lectus. Sed scelerisque a augue et ornare.
Donec lacinia nisi nec odio ultricies imperdiet.
Morbi a dolor dignissim, tristique enim et, semper lacus. Morbi laoreet sollicitudin justo eget eleifend. Donec felis augue, accumsan in dapibus a, mattis sed ligula.
Vestibulum at aliquet erat. Curabitur rhoncus urna vitae quam suscipit
, at pulvinar turpis lacinia. Mauris magna sem, dignissim finibus fermentum ac, placerat at ex. Pellentesque aliquet, lorem pulvinar mollis ornare, orci turpis fermentum urna, non ullamcorper ligula enim a ante. Duis dolor est, consectetur ut sapien lacinia, tempor condimentum purus.
Access all high-level positions and get the job of your dreams.
Similar jobs
+The Service Desk Analyst provides support for basic incident resolution and requests reported by APAC Schneider Employees. · + · ++ Addresses and resolves basic incidents and requests; logs all incidents and requests; · + Uses the appropriate CTI categories for logging incidents ...
1 week ago
The Service Desk Analyst is the first point of contact for users seeking technical assistance. · This role is responsible for diagnosing, · troubleshooting, · resolving and routing tickets for Hardware, · Software and Network issues while delivering excellent customer service.Man ...
3 days ago
About CloudFulcrum:CloudFulcrum is an innovative Salesforce DevOps transformation company dedicated to providing top-notch Salesforce solutions and services.We specialize in creating custom solutions and enhancing internal CRM applications to ensure the highest level of efficienc ...
19 hours ago
The successful Service Desk Analyst is expected to possess a strong grasp and proven capability in resolving issues across various technologies.This includes proficiency with hardware (Apple/Windows), mobile devices, networks, and operating systems as well as common internet and ...
5 days ago
As Service Desk Administrator you are supporting the Service Delivery Manager and working with the PMO. · ...
1 week ago
The candidate will serve as the first point of contact for customers seeking technical assistance over phone or chat. · Serving with excellent communication skills and good technical knowledge on end user issues with troubleshooting skills. · Serving as the first point of contact ...
2 weeks ago
Minimum 3+ years of experience, Good communication skills, Troubleshooting Hardware/Networking/OS related queries over phone. Flexible to work shifts.Bachelor of Engineering · ...
5 days ago
TCS hiring for Service Desk role in Bangalore with 4-6 years of experience. · ...
19 hours ago
TCS hiring for Service Desk role in Bangalore with experience of 4-6 years. Key skills include ITIL Service desk SLA ITSM Help desk Chat email call support International call handling Good communications. · ITIL · Service desk · SLA, ITSM · Help desk · ...
6 days ago
The Service Desk Analyst provides support for basic incident resolution and requests reported by APAC Schneider Employees. · ...
4 days ago
We are seeking a highly skilled and motivated IT Service Desk Administrator to provide Tier I support to our customers via phone, email and computer chat. · ...
1 month ago
We are expanding quickly and are looking for an enthusiastic and hardworking individual with IT technical experience to join the IT team. This role requires hands-on software IT help desk experience to the IT infrastructure team. · Bachelor's degree in Information Technology Comp ...
3 weeks ago
TCS hiring Service Desk in Bangalore. · Experience: 4-6 years. Must have ITIL, service desk, SLA, ITSM. · ...
1 week ago
All roles at JumpCloud are Remote unless otherwise specified in the Job Description. · ...
1 month ago
We are expanding quickly and are looking for an enthusiastic hardworking and determined individual with IT Technical experience to join the IT Team. · This role requires hands-on software IT Help Desk experience to IT Infrastructure team Good knowledge of IT ticketing tools and p ...
3 weeks ago
We are looking for friendly, helpful and empathetic people who have an interest in technology but not necessarily tech experience to be Customer Service Representatives at Kyndryl. · We are a true 'start here, go anywhere' opportunity. · ...
1 month ago
Deliver amazing technology support experiences that fuel the vision of Dynamic Work for our employees. · ...
1 week ago
We are expanding quickly and are looking for an enthusiastic individual with IT Technical experience to join the IT Team. This role requires hands-on software IT Help Desk experience to IT Infrastructure team. · Serve as the first point of contact for end-user technical issues vi ...
1 week ago
TCS hiring role Service desk Analyst with experience in international call handling ITIL technical support and Service now. · ...
6 days ago
We are expanding quickly and are looking for an enthusiastic hardworking and determined individual with IT Technical experience to join the IT Team. · Bachelor's degree in Information Technology Computer Science or related field (or equivalent experience). · 1–3 years of experien ...
3 weeks ago
Help desk analyst role at MRI Software in Bangalore, India. The job requires technical experience and good knowledge of IT ticketing tools and problem-solving. · ...
3 days ago