- Welcome and greet guests upon arrival in a warm and friendly manner
- Escort guests to their designated tables and provide menu information
- Manage table reservations and ensure efficient table turnover
- Coordinate with the server team to ensure timely and accurate service
- Maintain a neat and organized hostess station and reception area
- Assist in answering phone calls and handling guest inquiries
- Monitor dining area to ensure a pleasant and comfortable atmosphere
- Handle guest complaints or concerns and escalate when necessary
- Collaborate with other departments to ensure a smooth dining experience
- Excellent customer service and interpersonal skills
- Strong communication and organization abilities
- Professional and friendly demeanor
- Ability to work in a fast-paced environment
FNB Hostess - Muzaffarpur, India - The Royal Phular
Description
Responsibilities:
Requirements: