SME - Credit Card Experience - Gurugram, India - IGT Solutions

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    Description

    Position: Subject Matter Expert SME (Banking / Cards Domain)

    Overview:

    IGT Solutions is seeking an SME -Operations (BPO) to oversee and manage the company's CX operations business in Banking / Cards domain. The ideal candidate will bring a wealth of experience in banking/cards operations, a strategic mindset, and a strong track record of achieving operational goals.

    Responsibilities:

    • Taking care of team in absence of TL.
    • knowledge about Attrition, Shrinkage, AHT
    • manage the team.
    • knowledge about the credit card , solve the issue of related to the credit cards.
    • good communication
    • Interested candidates kindly send there resumes on

    Salary - CTC (22K)