Hiring for International Voice Process - Ahmedabad, Gujarat, India - Medusind Solutions

Deepika Kaur

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Deepika Kaur

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Job description
We are hiring forInternational Voice process in Health Care domain for both Freshers (2023 passed outs) and Experienced.

HR - Jugisha


7th & 8th Floor, Commerce House-5, Corporate Road, Prahlad Nagar, Off. S.G. Highway, Ahmedabad

Any GraduationJob Description

Responsible for calling Insurance companies (in US) and follow up on outstanding Accounts Receivable.

  • Understand the client requirements and specifications of the project
  • Ensure that the deliverable to the client adhere to the quality standards
  • Outbound calls to insurances for claim status and eligibility verification
  • Denial documentation and taking further action
  • Calling the insurance carriers based on the appointment received by the clients and to get the status of the unpaid claims
  • Working on the outstanding claims reports/account receivable reports received from the client or generated from the specific client software
  • Willing to work in any process pertaining to voice based on the requirement (Insurance Follow UP, Patient calling, Provider outreach program etc.)
  • Maintain the individual daily logs
  • Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs
  • Work cohesively in a team setting
  • Assist team members to achieve shared goals
  • Compliance with Medusinds Information Security Policy, client/project guidelines, business rules and training provided companys quality system and policies


  • Good communication skill
  • 1+ year experience in USA AR calling experience
  • Experience in medical billing & accounts receivables in US healthcare
  • Ready to work in night shift
  • Preferably having knowledge of Patient Calling

₹200, ₹300,000.00 per year


  • Night shift


- total work: 1 year (preferred)

Work Location:
In person

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