- Takes ownership of technical issues and works towards getting them resolved with a minimum TAT.
- Works with team members to successfully triage tech support tickets.
- Provides responsive and exceptional support to customers.
- Resolves escalated customer complaints without intervention.
- Documents troubleshooting and problem resolution steps.
- Participates in providing training to customers if required.
- Gathers performance metrics.
- Bachelor's degree in engineering preferably CS/IT.
- Experience or keen interest in relational Database systems such as Jira and MySQL preferred.
- Excellent communication skills in English.
- Customer-centric and proactive mindset.
- Inquisitive and analytical mind & troubleshooting skill.
- Hunger to acquire technical knowledge.
- Strong collaborative skills and ability to question.
- Understanding of standard business practices.
- Good writing skills for documenting the process.
- Strong communication and presentation skills.
-
Support Engineer
2 days ago
confidential Pune ₹400,000 - ₹800,000 per yearSupport Engineer · KSB Pumps Limited is looking for a Support Engineer to assist with data modeling and product configuration for our selection software. This role is ideal for a Diploma in Mechanical Engineering holder with a flair for data, good PC skills, and a willingness to ...
-
Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearSupport Engineer · KSB Pumps Limited is looking for a Support Engineer to join our team. This role is ideal for a Diploma in Mechanical Engineering holder with a knack for data management, CAD modeling, and ensuring data accuracy. You'll play a key role in supporting our engineer ...
-
Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearSupport Engineer - Material Master Data · KSB Pumps Limited is seeking a Support Engineer - Material Master Data to join our team. This role is ideal for a Diploma in Mechanical Engineering holder with hands-on experience in SAP MM module, who is eager to contribute to the creati ...
-
Support Engineer
1 week ago
Only for registered members Pune OTHER ₹900,000 - ₹1,200,000 per yearSupport Engineer responsible for incident management, service request handling, change management, problem management, monitoring/observability, continuous improvement, knowledge management, and service level management. · ...
-
IT Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearThe role · Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as needed. · Install, configure, test, maintain, monitor, and troubleshoot Macintos ...
-
Support Engineer
5 days ago
Ascendion Pune ₹1,500,000 - ₹2,500,000 per yearAbout Ascendion · Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. · We accelerate transformation and impact for enterprise clien ...
-
Product Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearAs a member of the global support team, you will help debug and solve problems that may arise during the implementation of complex solutions by external and internal customers using our products. You will be responsible for gathering information about the reported problem, resear ...
-
Technical Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearGhrs Training is looking for a Technical Support Engineer to join our team. If you have a passion for technology and proven experience in international technical support, this role is for you · Key Responsibilities: · Provide technical assistance and troubleshooting to internatio ...
-
SDE Support Engineer
1 week ago
Only for registered members Pune Full time $120,000 - $150,000 per yearRockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. · Improve the experience of R ...
-
Salesforce Support Engineer
4 weeks ago
Only for registered members Pune Full time ₹900,000 - ₹1,200,000 per yearA dynamic environment where cross-functional collaboration is essential to driving operational excellence and user satisfaction. Collaborate closely with a diverse group of stakeholders across technical and non-technical teams. · Map business requirement to sales cloud/service cl ...
-
Salesforce Support Engineer
4 weeks ago
Only for registered members Pune Full time ₹900,000 - ₹1,200,000 per yearA dynamic environment where cross-functional collaboration is essential to driving operational excellence and user satisfaction. Collaborate closely with a diverse group of stakeholders across technical and non-technical teams. · Should be ready for 24*7 Support Project (Working ...
-
Azure support Engineer
3 days ago
Genpact Pune ₹900,000 - ₹1,200,000 per yearLead Consultant-Azure support Engineer · Location: Pune · Experience: 5-10 years · Immediate joiners Preferred. · We are seeking an experienced Azure Support Engineer to join our dynamic team. The ideal candidate will have a strong background in cloud technologies, with expertis ...
-
Field Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearPosition Overview: · We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. · ...
-
Network Support Engineer
1 week ago
Tata Consultancy Services Pune ₹900,000 - ₹1,200,000 per year**Network Support Engineer Role Summary** · This role is responsible for providing network support and maintenance services to ensure the smooth operation of our network infrastructure. The ideal candidate will have a strong background in network routing, switching, and security, ...
-
Desktop Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearGhrs Training is looking for a Desktop Support Engineer to provide essential technical assistance in an international voice environment. If you're a graduate with experience in technical support, strong communication skills, and expertise in a range of IT tools, this role is for ...
-
Technical Support Engineering
1 week ago
Only for registered members Pune Full time ₹500,000 - ₹1,000,000 per yearWith over 17,000 employees worldwide the mission of the Customer Experience & Success organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services ignited by our people and culture. · ...
-
Support Engineer
1 week ago
thinkbridge PuneAbout thinkbridge · We are a global digital product development firm that helps growth-stage companies gain the technology sophistication and maturity of leading modern digital businesses. We differentiate ourselves by delivering exceptional quality at scale and speed with our th ...
-
Product Support Engineer
3 weeks ago
Only for registered members Pune-Maharashtra-India Full time $80,000 - $120,000 per yearGlobal Level 1 Technical & Product Support Position Tittle: Product Support Engineer Provide high quality, innovative, technical support to our diversified customers and install bases of Security Product's ACVS (Access Control & Video Solutions) division and support customer logg ...
-
Production Support Engineer
1 day ago
confidential Pune Full time ₹800,000 - ₹1,200,000 per yearPerform trouble shooting, analysis, research and resolution using advanced query and programming skills, Conducts root cause analysis. · Look for areas of improvement in monitoring, application stability. · Should be open to learn FCIinhouse Product and other technologies and exc ...
-
Salesforce Support Engineer
4 weeks ago
Only for registered members Pune Full time ₹900,000 - ₹1,200,000 per yearArista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individ ...
-
Technical Support Engineer
1 week ago
Only for registered members Pune Full time $90,000 - $120,000 per yearPerforce is seeking a Technical Support Engineer to join our Components and JRebel team, responsible for providing support and services on several products technologies in our suite of offerings. · Interact with end users on technical problems · Tier 1 and 2 support for JRebel an ...
Associate Technical Support Engineer - Pune - beBee Careers
Job title: Associate Technical Support Engineer
Description
**Job Title: Associate Technical Support Engineer**
The position requires effective technical customer support to a rapidly growing customer base, delivering solutions while supporting a wide range of technologies.
Responsibilities:
Requirements:
-
Support Engineer
confidential- Pune
-
Support Engineer
Full time confidential- Pune
-
Support Engineer
Full time confidential- Pune
-
Support Engineer
OTHER Only for registered members Pune
-
IT Support Engineer
Full time confidential- Pune
-
Support Engineer
Ascendion- Pune
-
Product Support Engineer
Full time confidential- Pune
-
Technical Support Engineer
Full time confidential- Pune
-
SDE Support Engineer
Full time Only for registered members Pune
-
Salesforce Support Engineer
Full time Only for registered members Pune
-
Salesforce Support Engineer
Full time Only for registered members Pune
-
Azure support Engineer
Genpact- Pune
-
Field Support Engineer
Full time confidential- Pune
-
Network Support Engineer
Tata Consultancy Services- Pune
-
Desktop Support Engineer
Full time confidential- Pune
-
Technical Support Engineering
Full time Only for registered members Pune
-
Support Engineer
thinkbridge- Pune
-
Product Support Engineer
Full time Only for registered members Pune-Maharashtra-India
-
Production Support Engineer
Full time confidential- Pune
-
Salesforce Support Engineer
Full time Only for registered members Pune
-
Technical Support Engineer
Full time Only for registered members Pune