Associate Technical Support Engineer - Pune - beBee Careers

    beBee Careers
    beBee Careers Pune

    1 month ago

    ₹800,000 - ₹1,500,000 per year *

    Job title: Associate Technical Support Engineer

    Description

    **Job Title: Associate Technical Support Engineer**

    The position requires effective technical customer support to a rapidly growing customer base, delivering solutions while supporting a wide range of technologies.

    Responsibilities:

    • Takes ownership of technical issues and works towards getting them resolved with a minimum TAT.
    • Works with team members to successfully triage tech support tickets.
    • Provides responsive and exceptional support to customers.
    • Resolves escalated customer complaints without intervention.
    • Documents troubleshooting and problem resolution steps.
    • Participates in providing training to customers if required.
    • Gathers performance metrics.

    Requirements:

    • Bachelor's degree in engineering preferably CS/IT.
    • Experience or keen interest in relational Database systems such as Jira and MySQL preferred.
    • Excellent communication skills in English.
    • Customer-centric and proactive mindset.
    • Inquisitive and analytical mind & troubleshooting skill.
    • Hunger to acquire technical knowledge.
    • Strong collaborative skills and ability to question.
    • Understanding of standard business practices.
    • Good writing skills for documenting the process.
    • Strong communication and presentation skills.
    * This salary range is an estimation made by beBee
  • confidential Pune ₹400,000 - ₹800,000 per year

    Support Engineer · KSB Pumps Limited is looking for a Support Engineer to assist with data modeling and product configuration for our selection software. This role is ideal for a Diploma in Mechanical Engineering holder with a flair for data, good PC skills, and a willingness to ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    Support Engineer · KSB Pumps Limited is looking for a Support Engineer to join our team. This role is ideal for a Diploma in Mechanical Engineering holder with a knack for data management, CAD modeling, and ensuring data accuracy. You'll play a key role in supporting our engineer ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    Support Engineer - Material Master Data · KSB Pumps Limited is seeking a Support Engineer - Material Master Data to join our team. This role is ideal for a Diploma in Mechanical Engineering holder with hands-on experience in SAP MM module, who is eager to contribute to the creati ...

  • Only for registered members Pune OTHER ₹900,000 - ₹1,200,000 per year

    Support Engineer responsible for incident management, service request handling, change management, problem management, monitoring/observability, continuous improvement, knowledge management, and service level management. · ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    The role  · Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users and recommend and implement corrective solutions, including offsite repair for remote users as needed. · Install, configure, test, maintain, monitor, and troubleshoot Macintos ...

  • Ascendion Pune ₹1,500,000 - ₹2,500,000 per year

    About Ascendion · Ascendion is a full-service digital engineering solutions company. We make and manage software platforms and products that power growth and deliver captivating experiences to consumers and employees. · We accelerate transformation and impact for enterprise clien ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    As a member of the global support team, you will help debug and solve problems that may arise during the implementation of complex solutions by external and internal customers using our products. You will be responsible for gathering information about the reported problem, resear ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    Ghrs Training is looking for a Technical Support Engineer to join our team. If you have a passion for technology and proven experience in international technical support, this role is for you · Key Responsibilities: · Provide technical assistance and troubleshooting to internatio ...

  • Only for registered members Pune Full time $120,000 - $150,000 per year

    Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. · Improve the experience of R ...

  • Only for registered members Pune Full time ₹900,000 - ₹1,200,000 per year

    A dynamic environment where cross-functional collaboration is essential to driving operational excellence and user satisfaction. Collaborate closely with a diverse group of stakeholders across technical and non-technical teams. · Map business requirement to sales cloud/service cl ...

  • Only for registered members Pune Full time ₹900,000 - ₹1,200,000 per year

    A dynamic environment where cross-functional collaboration is essential to driving operational excellence and user satisfaction. Collaborate closely with a diverse group of stakeholders across technical and non-technical teams. · Should be ready for 24*7 Support Project (Working ...

  • Genpact Pune ₹900,000 - ₹1,200,000 per year

    Lead Consultant-Azure support Engineer · Location: Pune · Experience: 5-10 years · Immediate joiners Preferred. · We are seeking an experienced Azure Support Engineer to join our dynamic team. The ideal candidate will have a strong background in cloud technologies, with expertis ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    Position Overview: · We are seeking a Field Support Engineer to provide on-site technical support for desktops, Laptop, printers, and other IT equipment. The role involves troubleshooting hardware and software issues, performing installations, and ensuring smooth IT operations. · ...

  • Tata Consultancy Services Pune ₹900,000 - ₹1,200,000 per year

    **Network Support Engineer Role Summary** · This role is responsible for providing network support and maintenance services to ensure the smooth operation of our network infrastructure. The ideal candidate will have a strong background in network routing, switching, and security, ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    Ghrs Training is looking for a Desktop Support Engineer to provide essential technical assistance in an international voice environment. If you're a graduate with experience in technical support, strong communication skills, and expertise in a range of IT tools, this role is for ...

  • Only for registered members Pune Full time ₹500,000 - ₹1,000,000 per year

    With over 17,000 employees worldwide the mission of the Customer Experience & Success organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services ignited by our people and culture. · ...

  • thinkbridge Pune

    About thinkbridge · We are a global digital product development firm that helps growth-stage companies gain the technology sophistication and maturity of leading modern digital businesses. We differentiate ourselves by delivering exceptional quality at scale and speed with our th ...

  • Only for registered members Pune-Maharashtra-India Full time $80,000 - $120,000 per year

    Global Level 1 Technical & Product Support Position Tittle: Product Support Engineer Provide high quality, innovative, technical support to our diversified customers and install bases of Security Product's ACVS (Access Control & Video Solutions) division and support customer logg ...

  • confidential Pune Full time ₹800,000 - ₹1,200,000 per year

    Perform trouble shooting, analysis, research and resolution using advanced query and programming skills, Conducts root cause analysis. · Look for areas of improvement in monitoring, application stability. · Should be open to learn FCIinhouse Product and other technologies and exc ...

  • Only for registered members Pune Full time ₹900,000 - ₹1,200,000 per year

    Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individ ...

  • Only for registered members Pune Full time $90,000 - $120,000 per year

    Perforce is seeking a Technical Support Engineer to join our Components and JRebel team, responsible for providing support and services on several products technologies in our suite of offerings. · Interact with end users on technical problems · Tier 1 and 2 support for JRebel an ...

Jobs
>
Pune
>
Associate technical support engineer